IT 1st Line Support Field Engineer

Elevation Recruitment Group; Rotherham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading outsourced IT support firm in South Yorkshire is seeking a 1st Line Support Field Engineer. The role involves delivering vital technical support, both onsite and remotely, to clients, requiring strong interpersonal skills and relevant IT experience. Ideal candidates will be self-motivated team players with a desire to grow in the IT field.

Qualifications

• Previous IT support experience is required.
• Ability to manage difficult situations professionally.
• Driving licence is essential for site visits.

Responsibilities

• Provide technical support onsite and offsite.
• Address and resolve IT issues effectively.
• Attend site offices approximately 2 out of 5 days.

Skills

Telephone communication skills

In-person communication skills

People skills

Eager to learn

Team player

Self-motivation

Calm under pressure

Networking

Tools

Office 365

Exchange Online

SharePoint

Teams

Windows OS

Windows Server

DNS

DHCP

TCP/IP

Job description

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IT 1st Line Support Field Engineer, Rotherham

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Client:

Elevation Recruitment Group

Location:

Rotherham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

46147e707924

Job Views:

12

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Elevation Recruitment seek a 1st Line Support Field Engineer to work for a growing Outsourced IT Support firm in South Yorkshire.

As an 1st Line / Field Engineer, your role will consist of providing essential technical support both onsite and offsite, addressing and resolving IT issues.

Required Experience

• Great telephone and in-person people skills.
• Previous IT support experience is a must (MSP Preferable)
• Eager to learn and develop a career in IT
• Office 365 & Exchange Online
• SharePoint and Teams
• Windows OS and Server
• Excellent team player but with the capacity to be strongly self-motivated.
• The ability to deal with difficult and demanding situations in a calm and professional manner.
• Networking - DNS / DHCP / TCP / IP

A driving licence is essential for this role as you will proactively and reactively be attending site offices. (approx. 2 out of 5 days a week)