IT Field Engineer

Rise Technical Recruitment Limited; Manchester; Remote; GBP 32,000 - 38,000; Full time

Job summary

A leading technology provider seeks an IT Field Engineer to deliver high-quality installations and support for IT and network systems across the UK. The position requires hands-on experience, travel flexibility, and independence. Ideal candidates will be problem solvers who prioritize customer service and work well in a fast-paced environment.

Benefits

Car Allowance

Holiday

Pension

Medical Cash Plan

Qualifications

• Solid background in Windows Server environments (DNS, DHCP, GPO).
• Experience with WiFi technologies (Cisco, Ruckus, Aruba).
• Familiarity with hosted PBX systems (Gamma Horizon, 3CX).

Responsibilities

• Carry out installation and maintenance of IT and WiFi systems.
• Provide remote and on-site support for IT and telecoms systems.
• Assist in the design and deployment of new network solutions.

Skills

Problem Solving

Customer Service

Communication

Job description

IT Field Engineer
£32,000 - £38,000 + OOH Payments + Car Allowance + Holiday + Pension + Medical Cash Plan
UK - Field-Based

If you're a skilled IT Engineer with hands-on experience in installing and supporting IT, WiFi, and telecoms systems-and you enjoy the autonomy of field-based work-this could be the ideal role for you.

You will be joining a fast-growing technology provider delivering end-to-end solutions across Connectivity, IT, Networks, Cloud, Software, Wi-Fi, and Telecoms. With a strong customer base in the hospitality sector and beyond, the company is known for its fast, dependable, and personal service, offered 24/7, 365 days a year.

This is a field-based position where you will install, maintain, and support IT and network infrastructure on client sites across the UK. The role requires a flexible and proactive approach to travel, overnight stays, and out-of-hours work on a shared rota basis-all essential to delivering the high service levels our customers expect. When not on-site, you'll work remotely from a well-equipped home setup.

The ideal candidate will be a hands-on problem solver with a passion for delivering high-quality technical work and outstanding customer service. You'll thrive in a fast-paced environment, be comfortable working independently, and bring a calm, solutions-focused mindset to each job. Clear communication, a strong work ethic, and pride in your work are essential to succeeding in this role.

The Role

• Carry out installation and maintenance of IT and WiFi systems on customer sites
• Provide remote and on-site support for IT and telecoms systems
• Assist in the design and deployment of new network and WiFi solutions
• Perform wireless surveys and update relevant documentation
• Participate in the out-of-hours support rota (with additional pay)

The Person

• Solid background in Windows Server environments (e.g., DNS, DHCP, GPO)
• Experience with WiFi technologies, ideally Cisco, Ruckus, or Aruba
• Familiarity with hosted PBX systems (e.g., Gamma Horizon, 3CX)
• Confident working independently, with flexibility to travel and stay overnight
• Full UK driving license

Reference Number: BBBH255226

To apply for this role or to be considered for further roles, please click "Apply Now"

Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.