Field Service Engineer – BESS

Harry James Group; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading developer of utility-scale energy storage is seeking a Field Service Engineer to conduct maintenance, troubleshooting, and commissioning at various BESS sites. The role involves significant customer interaction and technical advisory responsibilities, requiring travel to different sites.

Qualifications

• Qualification in an electrical discipline.
• Up to 2 years working experience with BESS.
• HV authorized person preferred.

Responsibilities

• Perform field service activities in accordance with service agreements.
• Support commissioning of battery energy storage systems.
• Prepare analytical service reports with recommendations.

Skills

Electrical discipline qualification

Previous electrical maintenance experience

Basic IT skills

HV/LV power electronics knowledge

Understanding of networking

Education

Qualification in electrical discipline

Job description

The Harry James Group are working in partnership with a recognised leading developer of utility-scale energy storage who are currently expanding due to current and new projects secured. The position of theField Service Engineerwill perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. This role will report to the OM Manager.

Responsibilities:

– Perform field service activities in accordance with the long-term service agreement needs and the established work plan.

– Actively support the Project Team during the commissioning of battery energy storage systems and related equipment.

– Address technical and operational issues at customer installations promptly, report these issues, and propose product improvements to meet quality and cost targets.

– Maintain and enhance relationships with customers through effective communication and service.

– Prepare and present analytical service reports that include conclusions and recommendations for planned and unplanned maintenance resolving technical issues faced by customers.

– Serve as a local technical advisor in customer meetings as required.

– Generate service work reports and maintain accurate documentation related to site visits or customer interactions.

Requirements:

– Qualification in an electrical discipline

– Previous electrical or multi skilled maintenance experience

– Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)

– Qualification of working on Site safely

– This role involves travelling to different sites. Overnight stay or international travel may be required

Desired Experience:

– Up to 2yrs working experience with BESS

– Working knowledge of HV/LV power electronics including inverters / converters / Transformers

– Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols

– HV authorised person

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