Salesforce Project Manager

Understanding Solutions; Warrington; Hybrid; GBP 72,000 - 120,000; Full time

Job summary

Understanding Solutions is seeking an experienced Salesforce Project Manager for a Hybrid role in the UK. You will lead a large-scale Salesforce transformation programme, coordinating with operational stakeholders, Salesforce and the implementation partner to deliver discovery, design and delivery.

You will manage programme plans, milestones and dependencies, govern third-party partners, and ensure integration dependencies across systems are addressed to achieve business outcomes.

Qualifications

• Experience delivering large-scale Salesforce transformation programmes, ideally with Salesforce Field Service.
• Experience managing systems integrators, third-party delivery partners, governance, RAID and complex programme dependencies.
• Experience delivering technology transformation across field-based or operational environments, ideally within utilities, infrastructure or engineering services.
• Ability to challenge senior stakeholders and implementation partners while building strong working relationships.
• Strong understanding of complex systems integration and dependencies across enterprise technology environments.

Responsibilities

• Manage programme plans, milestones, dependencies and RAID.
• Coordinate internal SMEs and third parties.
• Support governance and ensure complex integration dependencies across finance, customer, operational and reporting systems are effectively managed.

Skills

Salesforce

Project management

Governance

System integration

Vendor/partner management

Tools

Salesforce Field Service

Job description

Salesforce Project Manager

Field Service Transformation Project

Rate: £650 per day

Working pattern: Hybrid - Leeds/Manchester

A major UK utilities organisation is looking for an experienced Project Manager to support a large-scale Salesforce transformation programme. The programme will replace the organisation’s existing Works Management System with Salesforce Field Service, transforming how work is planned, scheduled, delivered and managed across a significant field-based operation.

You will operate as a key client-side member of the programme team, working closely with operational stakeholders, Salesforce and the implementation partner throughout discovery, design and delivery. Responsibilities will include managing programme plans, milestones, dependencies and RAID, coordinating internal SMEs and third parties, supporting governance and ensuring complex integration dependencies across finance, customer, operational and reporting systems are effectively managed.

This assignment requires someone who combines strong Salesforce delivery experience with broader operational transformation capability. You will need the confidence to challenge the implementation partner, hold stakeholders accountable and ensure technology decisions remain aligned with business outcomes. Previous Salesforce Field Service experience within utilities, infrastructure, engineering, field operations or another asset-intensive environment would be highly advantageous.

The successful Project Manager will have:

• Proven Project Management experience delivering large-scale Salesforce transformation programmes, ideally involving Salesforce Field Service.
• Strong experience managing systems integrators, third-party delivery partners, governance, RAID and complex programme dependencies.
• Experience delivering technology transformation across field-based or operational environments, ideally within utilities, infrastructure or engineering services.
• Strong understanding of complex systems integration and dependencies across enterprise technology environments.
• A proactive, delivery-focused approach with the confidence to challenge senior stakeholders and implementation partners while building strong working relationships.