Invoice Dispute Analyst (FTC) - Data-Driven Problem Solver

Lloyds Clinical Limited; Coventry; On-site; GBP 24,000 - 32,000; Full time

Job summary

Lloyds Clinical Limited is seeking a motivated Dispute Analyst to join the Finance team on a six-month fixed-term contract. You will investigate invoice discrepancies, manage queries, and work with customers and internal stakeholders to ensure timely resolutions.

This role requires strong analytical abilities, attention to detail, and excellent communication. You will contribute to process improvements while complying with quality and regulatory standards.

Qualifications

• Experience in finance, accounts receivable, or dispute resolution.
• Strong analytical and investigative skills with high attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication.
• Customer-focused with proactive problem solving.
• Proficient with data, systems, and MS Office.

Responsibilities

• Maintain and update invoice query records and correspondence, ensuring information is logged and shared within service levels.
• Review, investigate, and resolve invoice disputes and queries promptly and professionally.
• Communicate resolutions clearly to customers and outline any required actions.
• Build effective relationships with customers and internal stakeholders to facilitate prompt dispute resolution.
• Act as a key contact for invoice-related queries and escalations.
• Collaborate with colleagues to identify opportunities for process improvements.
• Ensure activities comply with company policies, quality standards, and regulatory requirements.

Skills

Data analysis

Problem solving

Attention to detail

Communication skills

Multitasking

Education

Bachelor's degree in Finance

Tools

Microsoft Excel

MS Office

Job description

Lloyds Clinical Limited is seeking a motivated Dispute Analyst to join the Finance team on a six-month fixed-term contract. You will investigate invoice discrepancies, manage queries, and work with customers and internal stakeholders to ensure timely resolutions.

This role requires strong analytical abilities, attention to detail, and excellent communication. You will contribute to process improvements while complying with quality and regulatory standards.