Inventory Operative

Serco Limited; East Midlands; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

25 days holiday per year

Pension scheme up to 6%

Internal courses and apprenticeships

Employee Assistance Programme

Retail discounts

Volunteer day

Wellbeing app and GP service

Job summary

Serco Limited is seeking an Inventory Operative based in Leicester (base location) covering East Midlands, West Midlands, and East of England. The role involves safe vehicle operation, transporting and assembling items, and ensuring timely deliveries within a structured schedule.

You will maintain vehicle compliance, deliver excellent customer service, and support regional operations to keep essential services running smoothly, contributing to a better future for communities.

Qualifications

• Experience in a driving or customer service role.
• Strong communication skills and ability to build positive relationships.
• Ability to prioritise workloads and make sound decisions under pressure.
• Organised and dependable with a focus on delivering excellent service.

Responsibilities

• Safely drive company vehicles in line with legislation and policies.
• Transport and assemble household items as required.
• Plan delivery routes and complete deliveries on time.
• Return unused or damaged stock to the warehouse.
• Carry out daily vehicle inspections and arrange servicing/MOT as needed.
• Provide good customer service at delivery locations.
• Follow road, workplace, and health & safety regulations.
• Complete documentation and use IT systems for administration and reporting.
• Communicate effectively with teams and stakeholders to support service delivery.

Skills

Driving safety and regulations

Customer service experience

Strong communication

Problem solving

Organisation

MS Excel

MS Word

MS Outlook

Tools

MS Excel

MS Word

MS Outlook

Job description

Inventory Operative

Ready to impact a better future?

Location: Leicester, LE3 1TH (base location) covering East Midlands, West Midlands, East of England
Salary: £27,750 plus excellent benefits
Schedule: Permanent, 37.5 hours per week, Monday to Friday, 8am to 4pm

As an Inventory Operative in our AASC Inventory Team, you'll help ensure the safe and reliable transportation of passengers, household goods, and essential items across the East Midlands, West Midlands, and East of England. Your work has purpose, supporting people who rely on vital services while helping us deliver a positive impact on communities.

Working across the region, you'll play a key role in maintaining trust, care, and safety in every journey. From supporting passengers and their families to ensuring vehicles remain compliant and roadworthy, you'll help create impactful solutions that keep services running smoothly while contributing to a better future.

What you'll do as an Inventory Operative

• Safely drive company vehicles in line with legislation, company policies, and operational procedures.
• Transport and assemble household furniture, appliances, and other items as required.
• Planning delivery routes and completing deliveries on time.
• Returning unused or damaged stock to the warehouse
• Carry out daily vehicle inspections, report defects, and arrange servicing and MOT requirements where necessary.
• Providing good customer service at delivery locations.
• Follow road, workplace, and health & safety regulations.
• Complete accurate documentation and use internal IT systems for administration and journey reporting.
• Communicate effective with operational teams, stakeholders, and external agencies to support service delivery.

Does this sound like you?

• Experience in a driving or customer service role
• Strong communication skills with the ability to build positive working relationships.
• Able to prioritise workloads, solve problems, and make sound decisions in challenging situations.
• Organised, dependable, and committed to delivering excellent service with integrity and care.
• Comfortable using Microsoft Excel, Word, Outlook, and other digital tools.
• Full UK Category B driving licence.
• Good understanding of UK driving regulations and road safety requirements.

What we offer

• 25 days' holiday plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards, and a Basic DBS check which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Let's impact a better future, together.

Inventory Operative

Ready to impact a better future?

Location: Leicester, LE3 1TH (base location) covering East Midlands, West Midlands, East of England
Salary: £27,750 plus excellent benefits
Schedule: Permanent, 37.5 hours per week, Monday to Friday, 8am to 4pm

As an Inventory Operative in our AASC Inventory Team, you'll help ensure the safe and reliable transportation of passengers, household goods, and essential items across the East Midlands, West Midlands, and East of England. Your work has purpose, supporting people who rely on vital services while helping us deliver a positive impact on communities.

Working across the region, you'll play a key role in maintaining trust, care, and safety in every journey. From supporting passengers and their families to ensuring vehicles remain compliant and roadworthy, you'll help create impactful solutions that keep services running smoothly while contributing to a better future.

What you'll do as an Inventory Operative

• Safely drive company vehicles in line with legislation, company policies, and operational procedures.
• Transport and assemble household furniture, appliances, and other items as required.
• Planning delivery routes and completing deliveries on time.
• Returning unused or damaged stock to the warehouse
• Carry out daily vehicle inspections, report defects, and arrange servicing and MOT requirements where necessary.
• Providing good customer service at delivery locations.
• Follow road, workplace, and health & safety regulations.
• Complete accurate documentation and use internal IT systems for administration and journey reporting.
• Communicate effective with operational teams, stakeholders, and external agencies to support service delivery.

Does this sound like you?

• Experience in a driving or customer service role
• Strong communication skills with the ability to build positive working relationships.
• Able to prioritise workloads, solve problems, and make sound decisions in challenging situations.
• Organised, dependable, and committed to delivering excellent service with integrity and care.
• Comfortable using Microsoft Excel, Word, Outlook, and other digital tools.
• Full UK Category B driving licence.
• Good understanding of UK driving regulations and road safety requirements.

What we offer

• 25 days' holiday plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards, and a Basic DBS check which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Let's impact a better future, together.