Interviews Admissions Officer - Hybrid Role

City St George's; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

City St George's, University of London, is seeking an Admissions Officer (Interviews) to manage the operational delivery of applicant interviews online and in person. You will coordinate scheduling, communications, and assessment administration, ensuring a professional experience for applicants and stakeholders.

Working within External Relations, you will support interview panels, maintain records, and contribute to continuous process improvements while delivering excellent customer service.

Qualifications

• Experience in a busy administrative or customer-focused environment.
• Strong communication and interpersonal skills.
• Experience coordinating interviews, events or recruitment activities, preferably in higher education.

Responsibilities

• Coordinate all aspects of applicant interview activity, including scheduling, communications, online and on-campus arrangements, assessment administration and the processing of interview outcomes.
• Work closely with academic colleagues, admissions staff and interview panels to ensure activities run smoothly and efficiently, while maintaining accurate records and supporting related activity.
• Identify opportunities to enhance systems, processes and the applicant experience.

Skills

Interview coordination

Customer service

Communication skills

Digital systems

Tools

CRM systems

Job description

City St George's, University of London, is seeking an Admissions Officer (Interviews) to manage the operational delivery of applicant interviews online and in person. You will coordinate scheduling, communications, and assessment administration, ensuring a professional experience for applicants and stakeholders.

Working within External Relations, you will support interview panels, maintain records, and contribute to continuous process improvements while delivering excellent customer service.