Admissions Officer - Clinical Admissions (REDEPLOYMENT ONLY)

City St George's; Greater London; Hybrid; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Staff training & development

Job summary

City St George's, University of London, seeks an Admissions Officer to join the Admissions team within External Relations. The role focuses on timely, accurate review of applications and excellent customer service, guiding applicants from application to enrolment with consistency and fairness.

You will work across Clerkenwell and Tooting campuses with flexible homeworking in line with policy, contributing to applicant conversion and stakeholder support in a high-demand admissions environment.

Qualifications

• Experience in customer-focused administrative environment.
• Ability to manage multiple tasks with accuracy and speed.
• Demonstrated commitment to providing excellent customer service.

Responsibilities

• Manage a varied caseload of applications and assess eligibility against admissions criteria.
• Provide timely advice to applicants and colleagues throughout the admissions process.
• Maintain data integrity across admissions systems and support peak periods like Confirmation and Clearing.

Skills

Communication skills

Interpersonal skills

Attention to detail

IT systems proficiency

Tools

SITS

Job description

Admissions Officer

Please note: This role is only open to redeployee applicants at City St George's. Applications from individuals who are not redeployee applicants will not be considered at this time.

External Relations positions City St George's as a leading university for business, practice and the professions, aligned to Vision & Strategy 2035. Bringing together marketing, communications, recruitment and admissions, the Directorate shapes a clear and compelling identity for the merged institution and drives growth in student recruitment, reputation and global reach.

Alongside targeted student recruitment, conversion and international expansion, External Relations amplifies the university's research strengths, real world impact and contribution to society, strengthening brand equity and deepening trust with partners, policymakers and the public.

Through integrated marketing, strategic communications and high performing recruitment and admissions activity, the Directorate enhances City St George's external profile, builds stakeholder confidence and ensures the university is recognised as a first choice destination for students and a valued civic institution in a competitive global landscape.

Job Purpose

The Admissions Officer is responsible for the timely and accurate review and processing of applications to study at City St George's, University of London. Working within established admissions frameworks, the postholder will assess applications, apply professional judgement and support applicants throughout their journey from application to enrolment. With a strong focus on customer experience, the role contributes to the delivery of an efficient, responsive and inclusive admissions service, ensuring applicants receive clear guidance and outstanding support throughout the admissions cycle.

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

The Admissions Officer will join the Admissions team within External Relations, playing a key role in supporting student recruitment and applicant conversion across a diverse portfolio of undergraduate and postgraduate programmes. The role is central to delivering a high-quality admissions service, ensuring applications are assessed efficiently, accurately and fairly while maintaining an exceptional experience for applicants, agents and university stakeholders.

Responsibilities

The successful candidate will manage a varied caseload of applications, assessing qualifications and eligibility against admissions criteria while ensuring compliance with university regulations and relevant legislation. They will provide professional and timely advice to applicants and colleagues, contribute to applicant conversion activities, maintain data integrity across admissions systems, and support key operational periods including Confirmation and Clearing. The role also involves identifying opportunities to improve processes and enhance the applicant experience.

Person Specification

The ideal candidate will have experience in a customer-focused administrative environment where accuracy, organisation and attention to detail are essential. They will possess excellent communication and interpersonal skills, the ability to manage competing priorities under pressure, and confidence using IT systems and databases. Experience within higher education admissions, student records systems such as SITS, and working with international applications or immigration processes would be advantageous. Above all, applicants will demonstrate a commitment to delivering excellent customer service and embodying the University's values of We Care, We Learn and We Act.

Additional Information

This is a hybrid role, with the postholder expected to work across the University's Clerkenwell and Tooting campuses, alongside flexible homeworking arrangements in line with university policy.

Closing date for applications

15th November 2026, 23:59

Interviews are scheduled to take place

TBC

The selection process will involve an interview and assessment. Further details will be provided to shortlisted candidates.

City St George's offers a sector-leading salary, pension scheme and benefits, including a comprehensive package of staff training and development opportunities.

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George's operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions.