Intervention Coach – Mental Health & Crisis Support

recoveryfocus; Lancashire; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave and wellbeing initiatives

Pension with employer contribution

Life assurance

Sick pay enhancements

Birthday leave and extra days option

Professional qualification fee support

24/7 online GP access

Employee assistance programme

Recognition and long service awards

Refer a friend bonus £500

Cycle to Work

Discounts and memberships

Will writing service

Wellbeing initiatives

Job summary

Waythrough is seeking a Specialist Intervention Coach to monitor, develop and share best practices across staff teams. You will support people with challenging needs, oversee crisis recovery work, and lead collaboration with partner services to deliver outcomes.

The role requires experience in recovery-focused care, high-risk case management and strong communication. Flexible to service needs, based in Blackpool with a 37-hour week and maternity-cover contract.

Qualifications

• QCF in Health and Social Care (Level 3) or willingness to work towards.
• Understanding of recovery and co-production.
• Significant understanding of mental health issues.
• Experience in housing and social care.
• Experience with high-risk clients and resource management.
• Experience in investigations and writing reports/recommendations.
• Experience in managing caseloads.
• Good verbal and written communication skills.
• Ability to balance conflicting demands and priorities on time.

Responsibilities

• Provide high-quality intensive support using psychotherapeutic intervention with the staff team.
• Collaborate with NHS partners to support throughput and outcomes.
• Deliver guided intervention models and brief interventions as required.
• Maximise multi-agency approaches for complex cases.
• Exercise autonomy in case decisions based on expertise and training.
• Lead in formulating supportive plans and risk management within the service.
• Ensure accurate data entry to MI and reporting systems.
• Support management of risk load and capacity decisions with the Service Manager.
• Attend regular supervision and support sessions with line manager.
• Direct Crisis Recovery Workers, Peer Support and volunteers per policies.
• Monitor caseloads and ensure staff receive regular caseload management.

Skills

Recovery

Co-production

Mental health

Housing & Social Care

High risk case work

Investigations

Caseload management

Communication

Education

QCF Health & Social Care L3

Job description

Waythrough is seeking a Specialist Intervention Coach to monitor, develop and share best practices across staff teams. You will support people with challenging needs, oversee crisis recovery work, and lead collaboration with partner services to deliver outcomes.

The role requires experience in recovery-focused care, high-risk case management and strong communication. Flexible to service needs, based in Blackpool with a 37-hour week and maternity-cover contract.