Therapeutic Intervention Lead

Recovery Focus; Carlisle, Penrith; On-site; GBP 31,000 - 42,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme

Life assurance

Employee benefits

Job summary

Waythrough is seeking a Therapeutic Intervention Lead to drive and embed therapeutic interventions across Recovery Steps Cumbria. You will provide operational leadership, develop intervention programmes and train staff and volunteers to deliver trauma‑informed, evidence‑based support.

You will promote service user involvement, collaborate with partners, monitor outcomes, and adapt approaches across Cumbria to meet community needs.

Qualifications

• NVQ Level 3 in Health & Social Care or equivalent.
• Willingness to work towards the NVQ/qualification in post.

Responsibilities

• Develop, implement and evaluate therapeutic interventions across Recovery Steps Cumbria.
• Coach, train and mentor colleagues to embed trauma‑informed practice.
• Develop structured intervention programmes around substance use and wellbeing.
• Support volunteer and peer mentor programmes involving lived experience.
• Ensure service user voices influence service development and evaluation.
• Monitor outcomes and use data to drive continuous improvement.

Education

NVQ Level 3 in Health & Social Care

Therapeutic qualification (e.g., addiction studies, counselling, social work)

Job description

Therapeutic Intervention Lead

Location: Countywide, Cumbria

Hours: Monday – Friday, 9am – 5pm, with one 30-minute early finish

Contract: Permanent

Salary: £31,030 – £41,980 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the role

We are looking for a Therapeutic Intervention Lead to join our Recovery Steps Cumbria service. This is an exciting opportunity to take a lead role in developing and embedding therapeutic interventions across the service, while supporting colleagues to deliver high-quality, evidence-based and trauma-informed support.

As Therapeutic Intervention Lead, you will provide operational leadership for therapeutic interventions across Recovery Steps Cumbria. You will play a key role in developing, implementing and evaluating interventions, helping to ensure that the support we provide continues to meet the needs of the people accessing our services.

You will develop structured intervention programmes around substance use and wellbeing, as well as supporting colleagues through training, coaching and mentoring. You will also help develop our volunteer and peer mentor programmes, creating opportunities for people with lived experience to contribute to service delivery and recovery outcomes.

A key part of the role will be ensuring that people who use our services have a genuine voice in how those services are developed. You will promote meaningful service user involvement and ensure their experiences help shape service development, delivery and evaluation.

You will work closely with colleagues, partner agencies and other services across the community and custodial settings, while also monitoring the effectiveness of interventions and using outcome information to support continuous improvement.

This is a countywide role, so you will need to be comfortable working across Cumbria and adapting to different settings and priorities.

About you

We are looking for someone who has a strong understanding of trauma-informed and recovery-oriented therapeutic interventions, alongside the confidence to support others to develop their practice. You will need:

• NVQ Level 3 in Health & Social Care, or above/equivalent, or a willingness to work towards this in post.
• Strong understanding of evidence-based trauma-informed and recovery-oriented therapeutic interventions.
• Experience of developing, implementing or evaluating therapeutic interventions or programmes.
• Experience of delivering or overseeing individual and group interventions.
• The ability to coach others and enhance frontline delivery.
• An understanding of the needs of a range of service users.
• Experience of working towards individual and team objectives, targets and KPIs.
• The ability to collate information and prepare reports against performance targets.
• A commitment to equal opportunities and anti-discriminatory practice.
• Confidence using Microsoft Office/Outlook.
• A relevant professional qualification, such as addiction studies, counselling, social work or another therapeutic qualification, would be desirable.
• An understanding of substance misuse would also be beneficial, alongside a driving licence and access to a vehicle.

Transferable skills and experience are welcome, so if you have developed your therapeutic practice in another setting, we would encourage you to apply.

What makes this role different?

This is an opportunity to really shape and develop the way we deliver therapeutic interventions across Recovery Steps Cumbria. You will have the opportunity to develop new ways of working, introduce and embed interventions, support colleagues to build their skills and help ensure the voice of people using our services remains central to what we do. It's a collaborative and dynamic role, where you will need to be reactive and comfortable developing new approaches as the service continues to evolve.

What We Offer

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [e-mail]

Closing Date: 2026-10-16

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.