International Trade Coordinator

Pets Choice Ltd; Preston; On-site; GBP 35,000 - 50,000; Full time

Job summary

Pets Choice Ltd is seeking an International Trade Coordinator to manage end-to-end logistics for imported and exported products across global markets. You will work with external partners to ensure smooth movement of goods worldwide.

The role requires experience in international logistics, knowledge of Incoterms and customs, and strong IT skills (Dynamics 365 BC, MS Office). You will liaise with customers, suppliers, and internal teams to optimise the supply chain, document handling, and

Qualifications

• Experience in an international role within freight forwarding, import/export or customs.
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Responsibilities

• Coordinate end-to-end international shipments with external partners.
• Provide and review export/import documents and health certificates.
• Ensure customs clearance accuracy and compliance.
• Liaise with customers, suppliers, and internal teams to optimise the supply chain.
• Maintain transport trackers and monitor KPI.
• Stay updated on international regulations affecting the supply chain.
• Process purchase orders through the ERP system (Dynamics 365 BC).
• Assist with developing efficient processes and resources.

Skills

International logistics

Incoterms knowledge

Attention to detail

Multi-tasking

Customer focus

Tools

Dynamics 365 BC

MS Office

Job description

Join our team and play a key role in keeping goods moving around the world! You'll work with customers, suppliers, and logistics partners across 60+ countries, helping coordinate the shipment and delivery of our much-loved brands to much-loved pets.

Overview of the Role

As the International Trade Coordinator, you will be responsible for coordinating the end-to-end logistics of our imported and exported products across international markets. You will liaise with external partners to ensure the smooth and efficient movement of goods worldwide.

Main Responsibilities

• Organising transport and delivery of international consignments from several global locations including via our offshore 3PL warehouse.
• Create commercial documents to facilitate export trade, including veterinary health certificates, preference documents and commercial invoices.
• Oversee the compliance and accuracy of third-party commercial documents, import documents and customs clearances of import and export shipments.
• Be a key point of contact for international customers, 3rd party suppliers and internal teams; building and maintaining relationships.
• Track consignments, ensuring full oversight and maintain shared transport trackers.
• Keep up to date of international legislation and potential risks to the supply chain.
• Work cross functionally between procurement, manufacturing and warehousing teams; regularly meeting teams to issue order packaging priorities and keep track of order pipeline.
• Proactively work to enhance the efficiency of the departments core responsibilities, developing processes and resources where possible
• Liaise with agencies including DEFRA, APHA, HMRC and Chamber of Commerce, veterinary bodies and port authorities.
• Process purchase orders through the ERP system, Dynamic 365 Business Central.
• Generate import veterinary notifications using IPAFFS.
• Monitor inventory and check stock levels of imported and manufactured products; reporting back to customers and internal teams.
• Undertake any other duties and responsibilities that are reasonably required by the business.

Skills, Experience and Qualifications Required

Essential

• Experience within an international role, preferably freight forwarding, import, export or customs
• Understanding of Inco terms & customs classifications
• General import and export formalities
• IT Literate, including Microsoft office and confident using 3rd party booking platforms
• Customer focussed attitude
• Eye for detail and accuracy
• Lateral thinker, capable of managing multiple priorities calmly
• Full Driving Licence

Desirable

• Knowledge of TSS process
• Experience generating CHEDs via IPAFFS
• Experience importing and export foods