Job Title: Export and Logistics Coordinator | Part Time
Location: Wellington, Somerset
Salary: £35,000 - £42,000 Pro rata
Hours: Up to 30 hours - flexible on start and finish times dependant on the candidate
Benefit Package
- 25 days holiday plus bank holidays
- Company pension scheme
- Annual Company Bonus based on performance
- Cycle2Work scheme
- Up to 2 days per year for volunteering
- Enhanced Maternity/Paternity pay
- Employee Assistance Program (EAP)
- Death in service insurance (4 x salary after probation)
The Company
A successful and growing technology-led manufacturing business that designs and supplies specialist products and solutions to a diverse range of industry sectors. Known for its focus on innovation, quality and customer service, the company offers a collaborative working environment and continues to invest in new technologies, people and processes to support its ongoing growth.
Key Responsibilities
- Prepare commercial invoices, packing lists, and export documentation for international shipments.
- Ensure shipping information is accurate and complete before dispatch.
- Maintain import, export, and customs records in line with company procedures.
- Support customs administration, including inward processing, temporary exports, repairs, warranty returns, and returned goods.
- Obtain and maintain commodity codes, country of origin information, and customs data.
- Coordinate certificates of origin and destination-specific documentation.
- Escalate complex customs, export control, sanctions, and regulatory issues when necessary.
- Arrange domestic and international shipments through freight forwarders, couriers, and logistics providers.
- Obtain freight quotations and identify cost-effective shipping solutions.
- Investigate and resolve shipment delays, customs queries, freight discrepancies, and delivery issues.
- Coordinate product movements between customers, suppliers, repair facilities, and service locations worldwide.
- Review freight invoices and supporting documentation for accuracy.
- Develop and manage relationships with freight forwarders, couriers, and logistics providers.
- Ensure compliance with UK customs requirements and international shipping regulations.
- Follow company procedures relating to customs valuation, commodity classification, country of origin, and Incoterms.
- Maintain shipping and customs records for audits, customer requests, and regulatory compliance.
- Support the onboarding and management of freight forwarders, couriers, and customs service providers.
- Identify opportunities to improve freight costs, documentation accuracy, delivery performance, and customer service.
Knowledge, Skills & Experience
- Experience in international logistics, import/export customs, and trade compliance.
- Strong knowledge of UK/EU customs procedures, commercial invoices, commodity codes, country of origin requirements, and Incoterms.
- Experience managing freight forwarders, couriers, and customs brokers.
- Understanding of export controls, sanctions compliance, and strategic goods regulations.
- Excellent communication, problem-solving, accuracy, and stakeholder management skills.