International Relations Operations & Data Planner

SONICOM; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

41 days annual leave

Generous pension scheme

Flexible working policy

Family leave

On-site leisure facilities

Cycle-to-work scheme

Season ticket loan

Job summary

Imperial College London is seeking an Operations, Data and Planning Officer to strengthen the International Relations Office's operations, budgeting, data management and planning insights. Based in the Strategic Engagement Division, you will optimise diary management, ICT, HR, and finance processes while supporting high-level visits and events.

You'll lead CRM administration (Dynamics), manage data sources for Power BI, coordinate weekly planning grids and ensure accurate minutes and action

Qualifications

• Experience of using Microsoft packages (Outlook, Excel, Word).
• Experience of financial control and budget management.
• Experience of managing operations of a busy team or office.
• Experience of event organisation.
• Experience as a CRM Administrator (Microsoft Dynamics preferred).
• Experience of working within a HEI.
• Awareness of and sensitivity to other cultures.
• Understanding and respect for confidentiality, including the integrity and sensitivity of records.
• Understanding of financial control principles, including budget oversight, expenditure monitoring, and financial reporting within a professional or institutional setting.
• Initiative, enthusiasm and the ability to maintain a professional standard of work whilst contributing to a friendly and welcoming atmosphere.
• Excellent written and verbal communication skills.
• Strong attention to detail and high level of accuracy in written/ numerical work.

Responsibilities

• Managing the essential operations of the IRO, including ICT, HR, Finance, meeting support, and diary management.
• Develop the IRO's internal planning processes and maintain a weekly activity grid for upcoming work, events and key dates.
• Manage weekly team meetings and ensure connectivity with other Imperial internal teams.
• Own meeting administration across the IRO: agendas, papers, minutes, action logs and follow-ups.
• Manage and develop the CRM software used by the IRO and create new databases for the Imperial Global Network.
• Organise IRO events on campus, including international visits, placements, and other strategic events; arrange rooms, transport, catering.
• Remotely supporting delivery of IRO events overseas, including invitations, guest lists and supplier payments.

Skills

Microsoft packages

Budget management

Operations management

Event organisation

CRM Administrator (Dynamics)

HEI experience

Cultural awareness

Confidentiality & data handling

Financial control principles

Initiative & professionalism

Written & verbal communication

Attention to detail

Tools

Microsoft Dynamics

Job description

Imperial College London is seeking an Operations, Data and Planning Officer to strengthen the International Relations Office's operations, budgeting, data management and planning insights. Based in the Strategic Engagement Division, you will optimise diary management, ICT, HR, and finance processes while supporting high-level visits and events.

You'll lead CRM administration (Dynamics), manage data sources for Power BI, coordinate weekly planning grids and ensure accurate minutes and action