Internal Transport Leader - Route Planning & Compliance

Dunelm; West of England; Hybrid; GBP 34,000 - 41,000; Full time

Benefits offered by this job

Pension contribution

Sharesave scheme

Cycle to work

Staff discount

Job summary

Dunelm seeks an experienced Internal Transport Manager to lead day-to-day operations within the Home Delivery Network in the UK. You will oversee transport planning, driver communications, compliance, and depot coordination, empowering your team to deliver excellence behind the scenes at every doorstep.

You’ll manage route planning, vehicle scheduling, and driver workloads while ensuring health and safety, legal compliance, and high service standards.

Qualifications

• Must hold a CPC qualification and demonstrate transport compliance know-how.
• IOSH qualification is desirable to enhance safety and risk management.
• Proven leadership and experience in transport or logistics management.

Responsibilities

• Lead and support the transport team, including drivers and clerks.
• Oversee route planning, vehicle scheduling, and driver workloads.
• Ensure full compliance with health, safety, legal, and company standards.
• Handle customer service escalations and work with depot teams.
• Monitor performance, identify improvements, and drive results.
• Support recruitment, onboarding, and training of transport colleagues.
• Oversee daily transport operations and ensure timely, safe deliveries.

Skills

Leadership

Communication

Decision making

Organised

Transport planning

Compliance knowledge

Team management

Problem solving

Education

C.P.C. holder

IOSH

Job description

Dunelm seeks an experienced Internal Transport Manager to lead day-to-day operations within the Home Delivery Network in the UK. You will oversee transport planning, driver communications, compliance, and depot coordination, empowering your team to deliver excellence behind the scenes at every doorstep.

You’ll manage route planning, vehicle scheduling, and driver workloads while ensuring health and safety, legal compliance, and high service standards.