Internal Sales Specialist: Quotations & Orders

Confidential; Coventry; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Annual company performance bonus

Healthcare scheme

Company pension

24 days annual leave plus bank holydas

Free onsite parking

Company-provided uniform

Ongoing training, mentoring and career

Job summary

Confidential is seeking an Internal Sales Co-ordinator to join its busy sales team. Office-based, full-time, 28,000–30,000 with an annual bonus.

You will manage enquiries, quotations and orders, support the external sales team, and maintain CRM records while liaising with warehouse and logistics to ensure smooth order processing. The role suits someone with 2+ years in sales support, strong admin and CRM experience, and a proactive, team-focused approach.

Qualifications

• 2+ years in internal sales, sales support, or customer service.
• Proven experience processing quotations and sales orders accurately.
• Strong administration and organizational skills.
• Excellent written and verbal communication; build lasting relationships.
• Independent worker with ability to manage a varied workload.

Responsibilities

• Handle incoming customer enquiries by phone and email, providing high-standard service.
• Process quotations, sales orders, purchase orders, confirmations and collections accurately.
• Manage around 15-20 orders per day across parts and complete systems.
• Support the external sales team with customer, product and project enquiries.
• Maintain accurate CRM records and update project statuses.
• Provide technical product information and guidance to customers.
• Liaise with warehouse, logistics and internal departments to ensure smooth orders.
• Monitor shared inboxes and handle queries and documentation promptly.
• Assist with smaller customer projects and general sales administration.
• In six months, help improve CRM processes and build product knowledge.

Skills

Internal sales experience

Quotations & orders processing

CRM systems

Customer service

Organization & time management

Tools

Sage 200

CAD exposure

CRM software

MS Office

Job description

Confidential is seeking an Internal Sales Co-ordinator to join its busy sales team. Office-based, full-time, 28,000–30,000 with an annual bonus.

You will manage enquiries, quotations and orders, support the external sales team, and maintain CRM records while liaising with warehouse and logistics to ensure smooth order processing. The role suits someone with 2+ years in sales support, strong admin and CRM experience, and a proactive, team-focused approach.