Internal Sales & Production Coordinator

Hudson Shribman; Borough of Rossendale; On-site; GBP 19,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Contributory pension

Death in service

Free parking

Job summary

Hudson Shribman is seeking an organised Internal Sales & Production Coordinator for its Rossendale-based manufacturing team. The role links customers with sales, purchasing and production to move orders from quotation to delivery.

You will manage customer requirements, process orders, plan production with the factory team and help deliver an outstanding customer experience, with full training provided for long-term career development.

Qualifications

• Experience in an office or manufacturing environment.
• Strong organisational skills and time management.
• Experience in sales order processing and after sales.
• Experience in an administrative/office-based role.
• ERP systems experience is beneficial; MS Office esp. Excel.
• A team player in a small, open-plan office with flexibility.

Responsibilities

• Manage customer enquiries and provide internal sales support.
• Account management and customer management.
• Prepare customer quotations and estimates.
• Process customer orders accurately and efficiently.
• Create and maintain production job records.
• Coordinate artwork approvals and product designs.
• Allocate materials to production orders and raise PO for materials.
• Liaise with suppliers on material availability and delivery.
• Monitor production schedules to meet deadlines.
• Communicate order progress to customers and internal teams.
• Maintain accurate records in company systems.

Skills

Excel

Microsoft Office

Organisational skills

Time management

ERP systems

Tools

ERP systems

Job description

Internal Sales & Production Coordinator (Manufacturing) Rossendale
Ref: ABJ6750 Salary: up to 32k

An excellent opportunity has arisen for an organised and customer-focused Internal Sales & Production Coordinator to join a successful manufacturing business.

This is a varied desk-based position and as a sales and production coordinator you'll act as the key link between customers, sales, purchasing and production, ensuring orders progress smoothly from quotation through to delivery.

As a project coordinator taking project first hand from saes / and customers you will be responsible for coordinating customer requirements, processing orders, planning production activities with the factory team and helping deliver an outstanding customer experience.

Full training will be provided, making this an excellent opportunity for someone looking to develop a long-term career within manufacturing.

ONSITE 5 days (9-5)

Key Responsibilities

• Manage customer enquiries and provide exceptional internal sales support.
• Account management / customer management
• Prepare customer quotations and estimates.
• Process customer orders accurately and efficiently.
• Create and maintain production job record cards.
• Coordinate the approval process for new artwork and product designs.
• Allocate materials to production orders.
• Raise purchase orders for production materials.
• Liaise with suppliers regarding material availability and delivery.
• Monitor production schedules to ensure customer deadlines are achieved.
• Communicate effectively with customers, suppliers and internal departments.
• Maintain accurate records using the company's systems.
• Resolve order queries and proactively update customers on order progress.

Qualifications & Experience

Experience within an office or manufacturing environment (preference), strong organisational skills

Experience sales order / after sales

Previous experience in an administrative or office-based role

Experience within a manufacturing environment is advantageous

Strong organisational and time management skills

Excellent attention to detail and accuracy

Ability to work independently and collaboratively

Proficient in Microsoft Office, particularly Excel

Experience with ERP systems is beneficial since systems are being upgraded

A team player happy with a small team environment and open plan office with a positive and flexible approach.

Desirable Experience Any of Internal Sales; Sales Administration; Customer Service; Production Planning Production Control; Manufacturing Administration; Order Processing; Purchasing Administration; Packaging Manufacturing

Benefits: 25 days holiday, contributory pension; death in service; free parking Holiday: 25 days annual leave plus long service awards; Stable, supportive working environment.Full training and ongoing career development.

Opportunity to work within a well-established manufacturing business.Base Salary: up to 32k: