Internal Sales / Order Processor

Office Angels; Greater London; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

17 days annual leave (increasing with

Bank Holidays

Christmas Closure

Birthday day off after 1 year

Pension scheme

On site parking

discretionary bonus after 1 year

Job summary

Office Angels is seeking an Internal Sales Administrator / Order Processor in Rainham, Essex. The role offers a salary of £32,000–£35,000 per annum, Monday to Friday 8:00am–5:00pm, with on-site parking and a discretionary bonus after 1 year of service.

You will deliver excellent customer service by phone and email, quote accurately, process orders efficiently, and liaise with Accounts, Purchasing and Transport to ensure smooth operations.

Qualifications

• Proven experience in a similar Sales Administration or Order Processing role
• Excellent organisational skills and the ability to manage multiple tasks simultaneously
• Strong communication skills and a customer first mindset

Responsibilities

• Delivering exceptional customer service via phone and email, handling enquiries and resolving queries
• Building and maintaining strong relationships with both new and existing customers
• Preparing accurate quotations and processing customer orders efficiently
• Offering suitable alternatives for out of stock items and keeping customers informed of delivery updates
• Coordinating with internal departments including Accounts, Purchasing, and Transport to ensure smooth operations
• Monitoring customer credit limits and liaising with the accounts team as needed

Skills

Customer service

Communication

Organisational skills

Proactive mindset

Job description

Internal Sales Administrator / Order Processor

Location: Rainham, Essex

Salary: 32,000 - 35,000 per annum

Hours: Monday to Friday 8:00am - 5:00pm

Benefits: 17 days annual leave (increasing with service) + Bank Holidays and Christmas Closure, extra day off for your birthday after 1 years' service, pension scheme, on site parking and discretionary bonus after 1 year service.

Are you a proactive and detail oriented Sales Administrator / Order Processor looking for your next career move? Join a well established and reputable company in Rainham, Essex, where your skills will be valued and your career nurtured.

What You'll Be Doing:

• Delivering exceptional customer service via phone and email, handling enquiries and resolving queries
• Building and maintaining strong relationships with both new and existing customers
• Preparing accurate quotations and processing customer orders efficiently
• Offering suitable alternatives for out of stock items and keeping customers informed of delivery updates
• Coordinating with internal departments including Accounts, Purchasing, and Transport to ensure smooth operations
• Monitoring customer credit limits and liaising with the accounts team as needed

What We're Looking For:

• Proven experience in a similar Sales Administration or Order Processing role
• Ideally some technical knowledge / experience reading technical drawings
• Excellent organisational skills and the ability to manage multiple tasks simultaneously
• Strong communication skills and a customer first mindset

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.