Internal Sales Manager

Redline UK; Catterick Garrison; On-site; GBP 40,000 - 48,000; Full time

Job summary

Redline UK in Catterick Garrison is seeking an Internal Sales Manager to lead and develop a high-performing internal sales team. You will drive new business, manage quotations, and collaborate across cross-functional teams to implement CRM and ERP to boost sales performance.

The role focuses on shaping the commercial strategy, building strong customer relationships, and delivering against KPIs in a growing electronics business.

Qualifications

• Experience leading an Internal Sales or Sales Support team.
• Strong background in B2B sales, account management or customer service.
• Experience using CRM and ERP systems.
• Excellent communication, negotiation and leadership skills.
• Strong analytical skills with the ability to interpret sales data.
• Continuous Improvement mindset with experience improving sales processes.

Responsibilities

• Lead, coach and develop the Internal Sales team to achieve business objectives and KPIs.
• Drive new business activity through customer research, lead generation and proactive follow-up.
• Manage high-value quotations and ensure proposals are delivered accurately and on time.
• Build strong relationships with Procurement, Operations, Customer Service and External Sales teams.
• Support the implementation and development of CRM and ERP systems to improve sales performance.
• Analyse sales data and report on team performance to senior management.
• Attend customer meetings and industry exhibitions to support business development.
• Help develop pricing strategies, improve sales processes and reactivate dormant customer accounts.

Skills

Team leadership

B2B sales

CRM systems

ERP systems

Data analysis

Negotiation

Strategic planning

Tools

CRM software

ERP software

Job description

An exciting opportunity has arisen for an Internal Sales Manager to join a growing electronics business based in Catterick, North Yorkshire. This role is ideal for an experienced sales leader looking to drive business growth, develop a high-performing internal sales team, and play a key role in implementing new CRM, ERP, and sales processes. You'll work closely with customers and cross-functional teams while helping shape the future commercial strategy of the business.

Responsibilities:

• Lead, coach and develop the Internal Sales team to achieve business objectives and KPIs.
• Drive new business activity through customer research, lead generation and proactive follow-up.
• Manage high-value quotations and ensure proposals are delivered accurately and on time.
• Build strong relationships with Procurement, Operations, Customer Service and External Sales teams.
• Support the implementation and development of CRM and ERP systems to improve sales performance.
• Analyse sales data and report on team performance to senior management.
• Attend customer meetings and industry exhibitions to support business development.
• Help develop pricing strategies, improve sales processes and reactivate dormant customer accounts.

Key Skills & Experience:

• Experience leading an Internal Sales or Sales Support team.
• Strong background in B2B sales, account management or customer service.
• Experience using CRM and ERP systems.
• Excellent communication, negotiation and leadership skills.
• Strong analytical skills with the ability to interpret sales data.
• Continuous Improvement mindset with experience improving sales processes.
• Experience within electronics, engineering or technical products would be advantageous but is not essential.