Internal Sales Account Manager

Sue Ross Recruitment Ltd; Sheffield; On-site; GBP 26,000 - 38,000; Full time

Job summary

Sue Ross Recruitment Ltd is seeking a motivated Internal Sales Account Manager to join our client’s growing team. This role supports a well-established distributor of electronic components, serving customers across the UK and Europe, delivering value through strong account management and a proactive sales approach.

You will manage and develop existing accounts, identify new opportunities, prepare quotations, and ensure smooth order fulfilment.

Qualifications

• Proven experience in account management or customer-facing roles.
• Strong communication and interpersonal skills.
• Proactive, organized, and able to multitask.

Responsibilities

• Manage and develop existing customer accounts to maximise revenue and satisfaction.
• Prepare quotations and respond to inquiries promptly.
• Follow up on incoming enquiries from new and existing customers.
• Process orders accurately within the ERP system.
• Deliver excellent customer service and be the main contact for clients.
• Identify and pursue new business opportunities through cold calling and lead generation.
• Collaborate with internal teams to meet customer requirements.

Skills

Account management

Sales support

Customer service

Communication

Organization

Lead generation

Cold calling

Relationship building

Tools

Microsoft Office

Internet applications

Job description

Sue Ross Recruitment are looking for a motivated and customer-focused Internal Sales Account Manager to join our client’s growing team. This is a great opportunity to join a well-established distributor of electronic components and products, supplying customers across a wide range of industries throughout the UK and Europe. The successful candidate will become part of a friendly, supportive environment where your contribution will be valued and where you can develop a rewarding career in sales and account management.

As an Internal Sales Account Manager, you will be responsible for maintaining and developing existing customer accounts while identifying and pursuing new business opportunities. You will play a key role in delivering exceptional customer service and ensuring a smooth sales process from enquiry through to order fulfilment.

Key Responsibilities for the Internal Sales Account Manager:

• Manage and develop existing sales accounts to maximise revenue and customer satisfaction.
• Prepare and provide quotations to clients in a timely and professional manner.
• Follow up on incoming enquiries from both new and existing customers.
• Process customer orders accurately within the company system.
• Deliver outstanding customer service and act as a trusted point of contact for clients.
• Identify and contact prospective customers through cold calling and lead generation activities.
• Build and maintain strong relationships with customers to encourage repeat business.
• Work closely with internal teams to ensure customer requirements are met.

The ideal candidate will be proactive, organised, and confident communicating with customers at all levels with previous experience in account management, sales support, internal sales, or a similar customer-facing role preferred.

Desired Skills and Experience:

• Knowledge of electronic products would be advantageous.
• Strong computer skills, including Microsoft Office and internet-based applications.
• Excellent communication and interpersonal skills.
• Friendly, professional, and customer-focused approach.
• Ability to manage multiple tasks and prioritise workload effectively.
• Self‑m