Internal Sales Expert – Builder Materials & Quotes

Huws Gray; Stafford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual leave allowance

Company bonus

Pension & life cover

Employee discounts

Training & development

Staff benefits

Job summary

Huws Gray Stafford is seeking an Internal Sales Person to build connections with customers in branch, on the shop floor and over the phone, providing expert advice and tailored solutions.

You’ll handle quotes, follow up enquiries and develop leads while keeping admin running smoothly and ensuring up-to-date product knowledge.

If you’re friendly, organised and passionate about building materials, join us for a supportive team environment with training and progression opportunities.

Qualifications

• Excellent customer service skills and computer literacy are essential.
• Previous retail or sales experience will help you thrive in this role.
• Strong product knowledge and experience in a builders’ merchant environment are advantageous.

Responsibilities

• Building connections - with customers in person, over the phone, and in the branch or yard, providing expert advice
• Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads
• Keeping things running smoothly - managing essential admin efficiently
• Offering guidance - with up-to-date product knowledge to help customers find the best materials
• Enhancing the shopping experience - maintaining well-stocked, inviting displays
• Collaborating - across the branch with your colleagues, including yard and counter sales, to support the team

Skills

Customer service

Computer literacy

Retail experience

Product knowledge

Builders merchant experience

Job description

Huws Gray Stafford is seeking an Internal Sales Person to build connections with customers in branch, on the shop floor and over the phone, providing expert advice and tailored solutions.

You’ll handle quotes, follow up enquiries and develop leads while keeping admin running smoothly and ensuring up-to-date product knowledge.

If you’re friendly, organised and passionate about building materials, join us for a supportive team environment with training and progression opportunities.