Internal Sales Executive - Commercial Interiors

South West Recruitment Ltd; New Milton; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Company pension

Free onsite parking

Full product training

Career development opportunities

Friendly team environment

Job summary

South West Recruitment Ltd is seeking an Internal Sales Executive in New Milton, Hampshire. The role focuses on following up quotations, nurturing customer relationships and converting enquiries into orders.

You will work with the Sales Estimating team to discuss live quotations and maximise sales opportunities. The ideal candidate has internal sales or telesales experience, strong communication skills and a customer-focused attitude.

Qualifications

• Experience in internal sales or sales support roles.
• Strong communication and negotiation skills.
• Proficient with Microsoft Office (Outlook, Excel, Word).

Responsibilities

• Proactively follow up quotations from the Sales Estimating team.
• Contact contractors, distributors and customers to discuss live enquiries.
• Build long-term customer relationships and identify opportunities to win more business.
• Re-engage previous customers and dormant accounts.
• Understand customer requirements and purchasing decisions.
• Maintain accurate quotation records and sales activity.
• Collaborate with estimating and sales teams to maximise conversions.
• Support general business development activities.
• Aim to achieve sales and activity targets.

Skills

Sales experience

Telephone skills

MS Office

Tools

Outlook

Excel

Word

Job description

Internal Sales Executive

Location: New Milton, Hampshire
Salary: Competitive (DOE) + Bonus
Hours: Monday to Friday, Full Time

Join a successful and growing business

We are looking for an enthusiastic, confident and motivated Internal Sales Executive who enjoys speaking with customers and building relationships over the telephone. You'll play a key role in following up quotations, developing existing opportunities and helping convert enquiries into confirmed orders.

Working closely with the Sales Estimating team, you'll proactively contact customers to discuss live quotations, understand project timescales and help maximise every sales opportunity. This is an excellent opportunity for someone with a positive personality, strong communication skills and a genuine enthusiasm for sales and customer service.

The Role

As an Internal Sales Executive, your responsibilities will include:

• Proactively following up quotations issued by the Sales Estimating team
• Contacting contractors, distributors and commercial customers to discuss live enquiries
• Building long-term customer relationships and identifying opportunities to win additional business
• Re-engaging previous customers and dormant accounts
• Understanding customer requirements, project timescales and purchasing decisions
• Providing excellent customer service throughout the sales process
• Maintaining accurate quotation records and sales activity using Microsoft Office, spreadsheets and internal systems
• Working closely with the estimating and sales teams to maximise quotation conversion
• Assisting with general business development activities
• Achieving agreed sales and activity targets

The Ideal Candidate

We're looking for someone who:

• Has previous experience in internal sales, telesales, business development, sales support or account management
• Is confident and professional on the telephone
• Enjoys building relationships and following up sales opportunities
• Has excellent communication and negotiation skills
• Is organised with strong attention to detail
• Can prioritise and manage multiple quotations and customer enquiries
• Is self-motivated with a positive, proactive attitude
• Is confident using Microsoft Office, particularly Outlook, Excel and Word
• Experience within manufacturing, construction products or building materials would be advantageous but is not essential

What's on Offer

• Competitive salary (depending on experience)
• Performance-related bonus
• Monday to Friday working hours
• Company pension
• Free onsite parking
• Friendly and supportive team environment
• Full product training
• Long-term career development opportunities