Internal Sales Executive

Infinity Recruitment Consultancy Limited; St. Ives; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Life Insurance

Contributory Pension Scheme

Product training

Career development

33 days holiday (incl. Bank Holidays)

Private healthcare

Job summary

Infinity Recruitment Consultancy Limited in St Ives is seeking an Internal Sales Executive to provide sales support, manage customer accounts, and drive business development. The role operates Monday to Friday, 8:30am–5pm, with a focus on managing enquiries, following up quotations, building relationships, and identifying opportunities to generate additional sales.

The successful candidate will handle quotations, maintain CRM records, support sales targets, and collaborate with internal teams to

Qualifications

• Strong administration and organisational skills.
• Previous experience in sales, sales administration or customer service.
• A confident communicator with an excellent telephone manner.
• Self-motivated, proactive and able to use your own initiative.
• Confident using Microsoft Office and CRM systems.

Responsibilities

• Manage customer enquiries, quotations and sales administration.
• Build and maintain relationships with existing and prospective customers.
• Proactively follow up sales leads and quotations to secure business.
• Identify opportunities to upsell and cross-sell products and services.
• Generate new business and reactivate dormant accounts.
• Maintain accurate customer records and CRM information.
• Prepare quotations and proforma invoices.
• Coordinate with internal teams to ensure excellent customer service.
• Support the achievement of sales targets and wider team objectives.

Skills

Administration

Organisational skills

Sales experience

Customer service

Telephone manner

Self-motivated

Initiative

MS Office

CRM systems

Tools

CRM software

Job description

We are looking for a highly organised Internal Sales Executive with a proactive and self-motivated approach, to join our established client based in St Ives. This full time permanent Internal Sales Executive role combines sales support, customer account management and business development. Working Monday to Friday 8.30am – 5pm Monday to Friday you will be responsible for managing customer enquiries, following up quotations, building relationships and identifying opportunities to generate additional sales.

Key Responsibilities for Internal Sales Executive

• Manage customer enquiries, quotations and sales administration.
• Build and maintain relationships with existing and prospective customers.
• Proactively follow up sales leads and quotations to secure business.
• Identify opportunities to upsell and cross-sell products and services.
• Generate new business and reactivate dormant accounts.
• Maintain accurate customer records and CRM information.
• Prepare quotations and proforma invoices.
• Coordinate with internal teams to ensure excellent customer service.
• Support the achievement of sales targets and wider team objectives.

Skills required for the Internal Sales Executive role

• Strong administration and organisational skills
• Previous experience in sales, sales administration or customer service..
• A confident communicator with an excellent telephone manner.
• Self-motivated, proactive and able to use your own initiative.
• Confident using Microsoft Office and CRM systems.

What on offer:

• Competitive salary up to £30,000 + Commission
• Life Insurance
• Contributory Pension Scheme
• Full product training and ongoing career development.
• 33 days holiday (inclusive of Bank Holidays).
• Private healthcare scheme.
• Supportive, friendly, and collaborative team environment.