Internal Sales Executive

SIG Plc; Otley; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Salary with annual pay award

Pension up to 7.5%

Life insurance

Retail discounts

Share Incentive Scheme

Sales development through Academy

Job summary

SIG Insulation & Drylining, one of the UK's leading suppliers of specialist building materials, is seeking an Internal Sales Executive to join our Sales Office team in Otley. You will manage existing accounts, develop new business opportunities, and deliver excellent customer service.

You will liaise with customers via phone and face-to-face, process orders using our CRM, provide quotes, and support other internal teams to ensure smooth order fulfilment.

Qualifications

• Previous internal sales experience, ideally within construction distribution.
• Strong communication and relationship-building skills.
• Good numeracy and IT skills, with attention to detail.
• Target-driven and proactive approach to sales.

Responsibilities

• Manage existing customer accounts to maximise sales and profitability.
• Open and develop new accounts with a focus on profitable growth.
• Engage with customers via phone and face-to-face to process orders accurately using our CRM system.
• Provide quotes and maximise add-on sales opportunities.
• Proactively contact lapsed and potential new customers to generate sales.
• Work closely with warehouse and external sales teams to ensure smooth order fulfilment.
• Support credit control and other internal departments as required.
• Assist on the trade counter when needed.
• Promote the full range of products across the group.

Skills

Communication skills

Relationship building

Numeracy skills

IT skills

Target-driven

Tools

CRM system

Job description

At SIG Insulation & Drylining, we are one of the UK's leading suppliers of specialist building materials, focused on interiors, insulation, and construction solutions. With decades of expertise, a vast branch network, and a commitment to outstanding customer service, we're more than a distributor - we're a trusted partner helping our customers deliver successful projects, every time.

Internal Sales Executive

We are seeking a proactive and customer-focused Internal Sales Executive to join our team. Reporting directly to the Sales Office Manager, you will play a vital role in supporting our sales strategy by managing existing accounts, developing new business opportunities, and providing excellent customer service.

What you'll be doing:

• Manage existing customer accounts to maximise sales and profitability
• Open and develop new accounts with a focus on profitable growth
• Engage with customers via phone and face-to-face to process orders accurately using our CRM system
• Provide quotes and maximise add-on sales opportunities
• Proactively contact lapsed and potential new customers to generate sales
• Work closely with warehouse and external sales teams to ensure smooth order fulfilment
• Support credit control and other internal departments as required
• Assist on the trade counter when needed
• Promote the full range of products across the group

What you'll bring:

Previous internal sales experience, ideally within construction distribution

Strong communication and relationship-building skills

Good numeracy and IT skills, with attention to detail

Target-driven and proactive approach to sales

What we offer:

Great salary with annual pay award and staff recognition schemes

25 days holiday + 8 bank holidays. Company closed during Christmas period

A great pension, with SIG contributing up to 7.5% and up to 4x life insurance

Money saving with retail discounts via colleague portal

Share Incentive Scheme

Access to structured development through our Sales Academy, Apprenticeships, and on-demand training via our Learning System.

At SIG Insulation & Drylining, we recognise the value our employees bring. In return, you'll be part of a supportive team with opportunities to grow, train, and build a long-term career.

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.

Due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised closing date. Once a vacancy has closed, we are unfortunately unable to consider additional applications - we therefore encourage you to apply as soon as possible to avoid disappointment.