Internal Sales Executive

SIG Insulation & Dry Lining; Cardiff; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days holiday + 8 bank holidays

Pension with SIG contribution up to 7.

Job summary

SIG Insulation & Dry Lining in Cardiff is seeking an ambitious Internal Sales Executive to support our sales strategy by managing existing accounts, developing new business opportunities, and delivering excellent customer service.

You will work closely with the warehouse and external sales teams to ensure accurate orders using our CRM system, provide quotes, and drive add-on sales while maintaining strong relationships with customers.

Qualifications

• Previous internal sales experience, ideally within construction distribution.
• Strong communication and relationship-building skills.
• Good numeracy and IT skills, with attention to detail.
• Target-driven and proactive approach to sales.

Responsibilities

• Manage existing customer accounts to maximize sales and profitability.
• Open and develop new accounts with a focus on profitable growth.
• Engage with customers via phone and face-to-face to process orders accurately using our CRM system.
• Provide quotes and maximise add-on sales opportunities.
• Proactively contact lapsed and potential new customers to generate sales.
• Work closely with warehouse and external sales teams to ensure smooth order fulfilment.
• Support credit control and other internal departments as required.
• Assist on the trade counter when needed.
• Promote the full range of products across the group.

Skills

Internal sales experience

Communication skills

Numeracy

IT skills

Tools

CRM system

Job description

At SIG Insulation & Dry Lining, we’re a market-leading supplier of specialist building materials in the UK. With a national network of branches, we’re known for our product expertise, customer-first mindset, and strong team culture. Every colleague plays a vital role in delivering what our customers need, when they need it — and we’re proud of the difference we make every day.

We are seeking a proactive and customer-focused Internal Sales Executive to join our Cardiff branch. Reporting directly to the Sales Office Manager, you will play a vital role in supporting our sales strategy by managing existing accounts, developing new business opportunities, and providing excellent customer service.

What you’ll be doing:

• Manage existing customer accounts to maximise sales and profitability
• Open and develop new accounts with a focus on profitable growth
• Engage with customers via phone and face-to-face to process orders accurately using our CRM system
• Provide quotes and maximise add-on sales opportunities
• Proactively contact lapsed and potential new customers to generate sales
• Work closely with warehouse and external sales teams to ensure smooth order fulfilment
• Support credit control and other internal departments as required
• Assist on the trade counter when needed
• Promote the full range of products across the group

What you’ll bring:

• Previous internal sales experience, ideally within construction distribution
• Strong communication and relationship-building skills
• Good numeracy and IT skills, with attention to detail
• Target-driven and proactive approach to sales

What we offer:

• 25 days holiday + 8 bank holidays. Company closed during Christmas period
• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
• Money saving with retail discounts via colleague portal
• Share Incentive Scheme

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.