Internal Sales Executive

Rexel France; Lichfield; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Contributory pension scheme

Performance related bonus

33 days annual leave

Free virtual GP service

Staff discounts

Job summary

Rexel France in Lichfield is looking for an Internal Sales Person to manage existing customer accounts and develop new business, while providing excellent customer service over the phone and in person. This role is crucial for meeting branch targets.

The ideal candidate will prioritize customer satisfaction, exceed sales targets, and contribute to a supportive team environment. This position offers extensive learning opportunities, a pension scheme, and generous annual leave.

Qualifications

• Experience in a competitive customer-focused role exceeding sales targets.
• Comfortable developing business through relationships.
• Ability to work under pressure identifying opportunities.

Responsibilities

• Provide effective management of customer accounts.
• Develop new business to meet branch targets.
• Support the wider branch team by serving on Trade Counter.

Skills

Collaboration

Customer Focus

Accountability

Job description

Company Overview

Rexel is a worldwide expert in distributing electric and energy‑efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries.

Job Description

As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service.

You will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty.

You’ll manage a living portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients.

You will need to understand individual client requirements, build rapport & grow your client portfolio.

You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.

Benefits

• Contributory pension scheme and life assurance
• Performance related bonus scheme
• Time Off: 33 days annual leave (including bank holidays, increasing throughout the years). You can also buy and sell holiday and enjoy enhanced parental leave.
• Support & Development: Extensive learning opportunities from day one.
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
• Perks: Staff discounts, exclusive holiday offers and free financial support and education.

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles. The behaviours that will set you up for success within an Internal Sales role include:

• Collaboration: Building partnerships and working collaboratively with others to achieve shared objectives
• Takes Accountability: Taking action, overcoming obstacles, and meeting commitments
• Customer Focus: Building strong customer relationships and delivering customer‑centric solutions

What we’re looking for

• Experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets.
• Customer centric and a self‑starter, you will enjoy developing the business through face to face and phone‑based relationships, becoming the subject matter expert for your customers.
• A flexible approach and an ability to work under pressure whilst identifying business opportunities.