Internal Sales Executive

Adecco; Preston; Ibrido; GBP 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

28 days holiday

Company Pension Scheme

Life Assurance

Company Sick Pay Scheme

Bonus Scheme

Free parking

Long service awards

Loyalty days

Descrizione del lavoro

Adecco is hiring an Internal Customer Service Adviser in Preston. You will join a small, down-to-earth team focusing on supporting business customers, processing orders accurately and building strong relationships.

Hybrid working is available after probation, with a clear KPI-based bonus structure and a supportive, performance-driven environment. The role emphasizes excellent communication, confidence on the phone, and a proactive approach to maximizing sales opportunities while collaborating

Competenze

• Experience in a customer service / retail / hospitality environment.
• Confident in dealing with customers over the phone.
• Ability to work on own initiative.
• Excellent customer service and communication skills.
• Flexible & a good team player.
• Experience of working towards predefined KPI's.
• Experience in cross selling, introducing new lines and selling promotional products.

Mansioni

• Providing customer service excellence
• Processing customer's order with high levels of accuracy
• Building excellent rapport and relationships with colleagues and customers
• Supporting our external sales team
• Ensuring all sales opportunities are maximised
• Handling all customer enquiries

Conoscenze

Customer service

Sales & upselling

Phone communication

Team player

Descrizione del lavoro

Internal Customer Service Adviser

Monday to Friday - hybrid working availbale after probation period

£25k plus team bonus

Do you enjoy talking on the phone, dealing with business customer orders, their queries and building excellent customer relationships?

Do you want to join a small team and work for a company that truly values their employees?

You will have gained some sales/customer service experience perhaps in retail, hospitality or contact centre and be familiar, friendly and confident.

If you like a down to earth and enjoyable working environment and want to make a difference, we are looking for 2 new candidates who can train and develop to reach their full potential.

You will account manage existing business clients, and learn with great like-minded people, where there are lots of performance-based incentives and a competitive KPI bonus structure.

Responsibilities

• Providing customer service excellence
• Processing customer's order with high levels of accuracy
• Building excellent rapport and relationships with colleagues and customers
• Supporting our external sales team
• Ensuring all sales opportunities are maximised
• Handling all customer enquiries

The successful candidate will have:

• Experience in a customer service / retail / hospitality environment
• Confidence in dealing with customers over the phone
• Ability to work on own initiative
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Flexibility & be a good team player
• Confidence, self-motivation and enthusiasm
• Experience of working towards pre-defined KPI's
• Experience in cross selling, introducing new lines and selling promotional products

Benefits

28 days holiday inclusive of statutory days, Company Pension Scheme, Life Assurance, Company Sick Pay Scheme, Bonus Scheme, free parking, long service awards and loyalty days.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.