Internal Sales Executive

BauWatch Group; Northampton; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Non contractual commission

37.5 hours per week

25 days holiday plus Bank Holidays

Electric Vehicle Scheme

In-house training

Royal London Pension

Death In Service

Private Medical Insurance

Retail Discount Platform

Opportunity for growth

Job summary

BauWatch is seeking an enthusiastic Internal Sales Executive in Northampton to generate quality outbound leads, follow up inbound inquiries, and support the external sales team. You will perform cold calls, manage CRM, upsell, and attend industry events.

The role offers a £28,000 base salary plus a non-contractual commission scheme and a generous benefits package. Join our growing team and help drive growth with a customer-focused, entrepreneurial mindset.

Qualifications

• Minimum 12 months experience in outbound sales or telesales.
• Experience with lead/appointment generation campaigns and CRM.
• Self-motivated, proactive, and goal-oriented.
• Strong negotiation and communication skills.
• Excellent customer service.

Responsibilities

• Source new sales opportunities through cold-calling and emailing.
• Maintain relationships with existing customers with after-sales service.
• Develop in-depth knowledge of product features and benefits.
• Use virtual meetings to build relationships with new customers.
• Process purchase orders and coordinate with logistics for timely delivery.
• Advise customers on suitable product selections.
• Create a sales pipeline reflecting prospects' stage in buying process.
• Follow up on inquiries via website, LinkedIn, social media, emails, and calls.
• Arrange face-to-face meetings with Field Sales Representatives.

Skills

Outbound sales

Lead generation

Cold calling

CRM software

Negotiation

Communication skills

Customer service

Job description

Job Description

We are looking to employ an enthusiastic, sales focused and customer-oriented Internal Sales Executive to generate quality outbound leads as well as follow up on inbound email and telephone inquiries as well as provide support to the external sales team as required. The Internal Sales Executive's responsibilities include cold calling, updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required. You should also be able to conduct research on market trends and competitors' products.

Key Tasks Include

• Actively sourcing new sales opportunities through cold-calling and emailing.
• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Advising customers on suitable product selection based on their needs and specifications.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Following up on sales inquiries that are made by potential customers through the Company website, LinkedIn Business account, social media, emails, and inbound calls.
• Setting up face-to-face meetings between potential customers and Field Sales Representatives.

Job Requirements

About You

To be successful as an inside sales executive, you should be persuasive and committed to achieving sales goals. Ultimately, a top performing inside sales executive should be able to demonstrate strong negotiation, communication, and customer service skills at all times.

Further you are / have:

• Outbound sales, business development, lead generation, telemarketing or telesales experience (minimum 12 months)
• Experience of lead/appointment generation campaigns, measurement, targeting and lead process management
• Dynamic, self-starting and self-motivated individual
• Ability to proactively work and think with initiative
• Proficiency in all Microsoft Office applications and customer relationship management (CRM) software
• Proven sales experience and target driven
• Strong analytical and problem-solving skills
• Excellent negotiation and consultative sales skills
• Effective communication skills (verbal and written)
• Exceptional customer service skills.

Customer Focus:

Every member of the team must understand how their role impacts our customer and therefore our success.

Entrepreneurial:

The BauWatch story is defined by opportunity and growth. All of us should feel compelled to play our part in this journey with an entrepreneurial, exploratory and can-do mentality.

Together:

At BauWatch, we do things together. We’re team players and appreciate the value and importance of mutual respect. We build on one another, create synergies and celebrate our success together.

What’s On Offer:

• Salary £28,000 per annum,
• Non contractual commission scheme
• 37.5 hours per week
• 25 days holiday plus Bank Holidays
• Electric Vehicle Scheme
• In-house training, with external support as needed
• Royal London Pension
• Death In Service
• Private Medical Insurance
• Retail Discount Platform
• Opportunity to be part of an exciting time in the team’s growth

What to expect when you join?

When you join BauWatch, you step into an environment where the best services, high-tech security, intelligent data, and process improvement all come together—a dynamic world in which no day is the same.

We’re international, down-to-earth, entrepreneurial, inquisitive, keen to learn and continuously looking for opportunities to improve and grow.

We’re open to trying out new ideas and take responsibility to move projects forward.

We want to contribute to a future worth living by building a sustainable business. We’re working hard to become a fully circular organization with a focus on sustainability and diversity. In our teams, everybody counts, and we include, value, and respect each individual. We have fun working together too!

BauWatch is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).