Internal Sales Exec: Grow Revenue by Solving Customer Needs

Routeco; Lancashire; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave 25 days

Long service rewards

Wellness benefits

Life assurance

Free shares after 3 years

Pension plan

Continuous learning

Maternity/paternity leave

Recognition awards

Volunteer time off

Discount portal

Referral bonuses

Cycle scheme

Wellbeing support

Gym discounts

Job summary

Routeco is seeking an Internal Sales Executive in Manchester, office-based, full-time and permanent. You will handle enquiries, quotes and orders via phone, email and in person, supporting the sales team and delivering fast, friendly service.

You will build relationships, develop product knowledge, and identify opportunities to grow customer accounts while ensuring a smooth journey from quote to delivery. A competitive benefits package supports your growth.

Qualifications

• Strong customer-focused approach and ability to manage enquiries and build trusted relationships.
• Excellent communication and interpersonal skills; able to work collaboratively and inspire commitment from colleagues.
• Proactive, results-driven mindset with attention to detail and methodical work.
• Good IT skills including Microsoft Office and accurate data handling of orders and customer information.

Responsibilities

• Promote and sell Routeco products and services to achieve sales targets and support GP growth.
• Provide excellent customer service across phone, email and face-to-face interactions, responding to enquiries and resolving issues.
• Build long-term customer relationships by identifying opportunities and encouraging repeat business.
• Develop product knowledge to advise on suitable solutions, including pricing, availability and delivery timelines.
• Follow up quotations and coordinate with internal and external teams for a smooth customer journey.

Skills

Customer-focused

Communication skills

Proactive mindset

IT skills (Microsoft Office)

GCSE Maths & English

Education

GCSEs in Maths & English

ONC-level qualification (beneficial)

Tools

Microsoft Office

Data entry systems

Job description

Routeco is seeking an Internal Sales Executive in Manchester, office-based, full-time and permanent. You will handle enquiries, quotes and orders via phone, email and in person, supporting the sales team and delivering fast, friendly service.

You will build relationships, develop product knowledge, and identify opportunities to grow customer accounts while ensuring a smooth journey from quote to delivery. A competitive benefits package supports your growth.