Internal Sales Estimator (North)

Dutypoint; Wigan; On-site; GBP 26,000 - 32,000; Full time

Job summary

Dutypoint Limited, part of Fluid Water Group, is seeking an Internal Sales Estimator to strengthen our UK customer base. You will handle inquiries, advise on products, and manage the sales process from initial contact to order completion, with full training provided.

The role focuses on building relationships, delivering accurate quotations, and ensuring smooth deliveries while working towards personal targets in a supportive team.

Qualifications

• Previous internal sales experience, although the right attitude and potential are also important.
• Strong IT skills, including proficiency in Microsoft Word and Excel, with the ability to learn bespoke systems and programmes.
• Excellent time management and organisational skills, with a keen eye for detail.
• Ability to gather information quickly and make appropriate recommendations to customers.
• Excellent written and verbal communication skills.
• Experience working towards individual targets while contributing to a team.
• Ability to manage competing deadlines and workload with minimal supervision.
• A competitive, positive and outgoing approach, with a genuine desire to succeed.
• A hardworking, target-driven mindset and commitment to getting things right first time.

Responsibilities

• Respond to incoming emails and telephone calls from manufacturing and online divisions.
• Promote products effectively, contribute to sales growth and develop customer relationships.
• Manage the customer journey from understanding requirements and advising on products through to completing sales.
• Ensure deliveries run smoothly and provide a positive customer experience.
• Produce detailed and accurate customer quotations.
• Manage and follow up on quotation lists, gather customer feedback and secure orders.

Skills

Internal sales experience

Communication skills

Time management

Organisational skills

Target-driven

Customer relationships

Tools

Microsoft Word

Microsoft Excel

Job description

We are looking for an Internal Sales Estimator to join Dutypoint Limited, part of Fluid Water Group, a family of market-leading brands delivering engineered water solutions across the UK and beyond. This is an opportunity for a customer-focused, target-driven individual to contribute to sales growth by building strong customer relationships, providing product advice and managing the sales process from initial inquiry through to order completion. Full theoretical and practical training will be provided.

Responsibilities

• Respond to incoming emails and telephone calls from manufacturing and online divisions.
• Promote products effectively, contribute to sales growth and develop customer relationships.
• Manage the customer journey from understanding requirements and advising on products through to completing sales.
• Ensure deliveries run smoothly and provide a positive customer experience.
• Produce detailed and accurate customer quotations.
• Manage and follow up on quotation lists, gather customer feedback and secure orders.

Knowledge and skills

• Previous internal sales experience, although the right attitude and potential are also important.
• Strong IT skills, including proficiency in Microsoft Word and Excel, with the ability to learn bespoke systems and programmes.
• Excellent time management and organisational skills, with a keen eye for detail.
• Ability to gather information quickly and make appropriate recommendations to customers.
• Excellent written and verbal communication skills.
• Experience working towards individual targets while contributing to a team.
• Ability to manage competing deadlines and workload with minimal supervision.
• A competitive, positive and outgoing approach, with a genuine desire to succeed.
• A hardworking, target-driven mindset and commitment to getting things right first time.