Internal Sales Engineer

NFP People LTD; East Midlands; On-site; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Discretionary OTD/Sales Bonus

4% contributory pension

Life Insurance

Health Cash Plan

Cycle to Work Scheme

25 days holiday plus public holidays

Employee Assistance Programme

Job summary

NFP People LTD is seeking an Internal Sales Engineer in Leicester to support the Medium Voltage team. You will manage technical enquiries, develop costed engineering solutions and prepare quotations and tenders to secure profitable orders.

The role requires strong electrical knowledge, customer-facing experience, and the ability to explain technical data clearly. Occasional UK and international site visits are expected as part of the role.

Qualifications

• Experience working in a technical, customer-facing environment.
• Strong communication and problem-solving skills.
• Ability to interpret technical data and explain solutions clearly to customers.

Responsibilities

• Handle customer enquiries by phone, email, and face-to-face.
• Interpret technical requirements and develop costed solutions.
• Prepare detailed quotations and tenders and drive them to order.
• Provide pre-sales technical expertise and product information.
• Process orders and liaise with Engineering, Contracts and Production teams.
• Keep customers informed and resolve issues throughout order process.
• Maintain accurate records of enquiries, quotations, orders and activity.
• Identify and pursue new business opportunities.
• Build strong relationships with customers and prospects.
• Occasionally travel within the UK and internationally for site visits.

Skills

Customer-facing

Communication

Problem-solving

Education

HNC in Electrical/Electronic/Control Eng

Equivalent apprenticeship

Job description

Internal Sales Engineer

We are seeking an Internal Sales Engineer with strong electrical engineering knowledge to provide technical solutions and build lasting customer relationships.

Position: Internal Sales Engineer
Salary: £35,000 - £38,000 per annum
Location: Leicester
Hours: Full time, permanent - 37.75 hours per week
Benefits: Discretionary OTD/Sales Bonus, 4% contributory pension, Life Insurance, Health Cash Plan, Cycle to Work Scheme, 25 days holiday plus public holidays and Employee Assistance Programme
Closing date: Applications will be reviewed on a rolling basis

About the role

This is an excellent opportunity for a technically minded Internal Sales Engineer to join an established engineering and manufacturing business, working within its Medium Voltage team.

As a key member of the sales team, you will be a front-line contact for customers, managing technical enquiries, understanding requirements and identifying appropriate engineering solutions. You will produce preliminary designs, cost solutions and prepare accurate quotations and tenders, helping to secure profitable orders.

Key responsibilities include:

• Managing customer enquiries by telephone, email and face-to-face
• Interpreting technical requirements and developing suitable costed solutions
• Preparing detailed quotations and tenders and following these through to order
• Providing pre-sales technical expertise and product information
• Processing orders and liaising with Engineering, Contracts and Production teams
• Keeping customers informed throughout the order process and resolving issues
• Maintaining accurate records of enquiries, quotations, orders and customer activity
• Identifying and pursuing new business opportunities
• Building strong relationships with existing and prospective customers
• Undertaking occasional UK and international customer/site visits.

About you

You will have a good understanding of electrical engineering, ideally supported by an HNC in Electrical, Electronic or Control Engineering or an equivalent apprenticeship.

You will also bring previous experience in a technical, customer-facing environment, alongside excellent communication and problem-solving skills. You should be confident interpreting technical data and explaining solutions clearly to customers and colleagues.

You will be self-motivated, organised and accurate, with strong IT skills. A relevant degree, experience working with large OEMs, contractors or international customers, or knowledge of high-power/high-voltage applications would be advantageous.

About the organisation

You will be joining an established specialist engineering and manufacturing organisation supplying high-power electrical solutions across the UK and international markets.

Its products are used across electricity generation, transmission and distribution, industrial automation, marine, telecommunications and rail, with customers including major contractors, OEMs and end users.

Other roles you may have experience of could include

Technical Sales Engineer, Sales Engineer, Internal Sales Executive, Electrical Sales Engineer, Technical Sales Executive, Applications Engineer, Sales Applications Engineer, Electrical Engineer, Technical Support Engineer or Internal Technical Sales Engineer