Internal Sales Engineer

ACS Performance; Northampton; On-site; GBP 35,000 - 45,000; Full time

Job summary

ACS Performance is seeking an Internal Sales Engineer in Northampton. You will blend technical knowledge with commercial acumen to engage customers, understand engineering applications, and qualify opportunities for our measurement solutions. The role involves sales support, business development, and marketing activities.

You will work closely with Sales Engineers, coordinate follow-up, and help develop new markets while travelling occasionally for customer visits and industry events.

Qualifications

• Engineering or technical background is essential.
• Excellent communication and interpersonal skills.
• Confidence speaking with customers about technical requirements.
• Strong organisational skills and attention to detail.
• Proactive, self-motivated approach with collaborative mindset.
• Comfort using LinkedIn and other digital channels for outreach.
• Interest in sales, business development, marketing and customer engagement.
• Full UK driving licence and access to a vehicle for visits.

Responsibilities

• Handle inbound customer enquiries via website, chat, email, campaigns and events.
• Qualify technical sales opportunities and direct to Sales Engineers.
• Coordinate follow-up activity and maintain CRM records.
• Support larger customer projects alongside Sales Engineers.
• Assist with outbound lead generation and customer follow-up.
• Participate in exhibitions, events and marketing campaigns.
• Contribute to marketing content and social media engagement.

Skills

Technical sales

Customer engagement

Communication skills

LinkedIn usage

UK driving licence

Vehicle access for visits

Education

BSc / BEng or equivalent

Tools

CRM systems

Job description

Job vacancy - Internal Sales Engineer

Position: Internal Sales Engineer

Reference: DHacs1966

Location: Northampton

Salary: £35,000 - £45,000 per annum

Internal Sales Engineer

Location: Bedfordshire
Working Pattern: Predominantly office-based, with occasional UK travel for customer visits, exhibitions and industry events.

The Opportunity

An exciting opportunity has arisen for a technically minded and commercially focused Internal Sales Engineer to join a growing team within the engineering and technology sector.

This is a varied role combining technical sales, customer engagement, lead qualification, business development and marketing support. It would suit someone with an engineering or technical background who enjoys working with customers and is interested in developing their career within technical sales.

You'll be one of the first points of contact for new customer enquiries, taking the time to understand engineering applications and requirements before helping identify the most appropriate measurement solutions. Working closely with experienced Sales Engineers, you'll qualify opportunities, coordinate follow-up activity and provide additional support on larger customer projects.

Alongside your day-to-day sales responsibilities, you'll also have the opportunity to get involved in business development, exhibitions, industry events, social media and marketing activities.

What You'll Be Doing

Sales & Customer Support

• Manage and respond to inbound customer enquiries received through the website, online chat, email, marketing campaigns and events.

• Speak with prospective customers to understand their technical requirements and qualify potential sales opportunities.

• Direct qualified opportunities to the appropriate Sales Engineer.

• Maintain accurate records of customer interactions, opportunities and follow-up activity within the CRM system.

• Work alongside Sales Engineers on larger customer projects, acting as an additional point of contact when required.

• Liaise with technical support teams and assist with project coordination and administration.

• Support outbound lead generation and customer follow-up activities.

Business Development

You'll help identify and develop new business opportunities by:

• Researching prospective customers, industries and engineering applications.

• Using LinkedIn and other digital tools to identify potential opportunities.

• Building connections and engaging with prospective customers.

• Researching new markets and applications for technical measurement solutions.

• Supporting targeted business development campaigns.

• Occasionally attending customer visits, product demonstrations, exhibitions and industry events, either independently or alongside Sales Engineers.

Marketing & Events

You'll also have the opportunity to contribute to wider marketing and customer engagement activities, including:

• Helping organise and support exhibitions and other industry events.

• Assisting with registrations, customer communications, stand preparation and post-event follow-up.

• Contributing ideas for marketing campaigns, social media content and customer case studies.

• Supporting the company's professional presence on platforms such as LinkedIn.

• Contributing to marketing and video content where appropriate.

About You

We're looking for someone who combines a strong technical foundation with excellent communication skills and a genuine interest in working with customers.

You'll enjoy learning about different engineering applications, asking the right questions and helping customers find solutions to technical challenges.

Ideally, you'll hold a BSc, BEng or equivalent qualification in an engineering, scientific or related technical discipline, such as:

• Electronics Engineering

• Mechanical Engineering

• Mechatronics Engineering

• Automotive Engineering

• Electrical Engineering

• Physics

• A similar engineering or technical subject

You'll ideally also have gained a few years of experience within an engineering or technical environment, potentially through a graduate scheme or early-career engineering position.

What We’re Looking For

Essential:

• A genuine interest in engineering, technology and technical solutions.

• Excellent communication and interpersonal skills.

• Confidence speaking with customers and discussing technical requirements.

• Strong organisational skills and attention to detail.

• A proactive, self-motivated approach.

• The ability to work collaboratively within a technical sales environment.

• Confidence using LinkedIn and other digital communication tools.

• An interest in sales, business development, marketing and customer engagement.

• A full UK driving licence.

• Access to a vehicle for occasional customer visits and events.

Desirable:

• Previous experience in internal sales, technical sales, customer support or business development.

• Knowledge of data acquisition, test and measurement systems or data analysis.

• Experience using CRM systems.