Internal Sales Coordinator - Melbur

GRS Group; Summercourt; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

23 days holiday + 8 stat days

Pension

Career development

EAP (24/7 GP)

Cycle-to-work

Job summary

GRS Group in Melbur, Fraddon, is seeking an Internal Sales Co-ordinator to price incoming and outgoing enquiries and convert them into orders within the Building Materials division. You will work with the Sales Representative to maximise existing relationships and win new business.

You will chase quotes, provide timely pricing, and maintain customer records while meeting KPIs for proactive calls and contact activity. A can-do attitude and strong team spirit are essential.

Qualifications

• Organised and results-driven with a real eagerness to grow in a sales-focused role.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and Netsuite systems; ability to prioritise tasks.

Responsibilities

• Pricing incoming/outbound enquiries and following up to secure new orders.
• Developing existing business and pursuing new prospects alongside the Sales Representative.
• Maintain accurate customer records and up-to-date pricing and quotations.

Skills

Sales skills

Negotiation

Customer focus

Communication

Time management

Microsoft Office

Netsuite

Tools

Microsoft Office

Netsuite

Job description

Maen Karne are looking for a self-motivated, driven and adaptable individual who enjoys a challenge to work alongside our energetic team in Melbur. The role requires a CAN-DO attitude, an ability to learn from any losses and celebrate every win. We are a fast-paced business with plenty of opportunities for growth so if this sounds like you, we'd love to hear from you!

About Us

At Maen Karne / GRS, we do things differently.

We're a pioneering team, shaping the future of sustainable growth in the construction materials supply chain. We bring solutions that others can't see. Working here means being trusted to take action, being given the freedom to make decisions and being supported by a dynamic, experienced team, which values relationships and integrity. We do things the right way - even when it's tough - and we invest in people who strive to create real opportunities. You'll be joining a team that values honesty, bold ideas, and making a difference together.

THE ROLE

We are currently looking for an Internal Sales Co-ordinator at our offices in Melbur, Fraddon; working in our Building materials division. Reporting directly to the Internal Sales & Shipping Manager you will be responsible for pricing incoming/outbound enquiries and following up to secure new orders. You will be maximising existing customers/new business relationships, alongside achieving KPIs in relation to the number of pro‑active calls and other points of contact promoting the company's product range.

Key Responsibilities

As the successful Internal Sales Co-ordinator, working alongside the Sales Representative, you will be responsible for managing and developing existing business including new business development prospects.

On a day‑to‑day basis, duties and responsibilities for the Internal Sales Co‑ordinator will include (not exhaustive):

• Main point of contact for actioning customer enquiries
• Providing customers with pricing in an efficient and timely manner, in line with company pricing procedures
• Proactively chasing pipeline of open quotations to obtain feedback/Glenigan lead prospecting.
• Converting enquiries into orders, maximising profitability within approved pricing levels, upselling and identifying value add opportunities
• Making regular contact with stockists to ensure consistent supply for existing/new business.
• Keeping up to date with product ranges, developing in‑depth knowledge of our product offerings, fully enhancing your contribution and ability to support customers
• Ensuring customer records/systems are continually updated and accurate.
• Keeping all systems and processes compliant with the relevant company and statutory requirements and guidelines

The ideal Internal Sales Co‑ordinator will have a proven track record in selling, negotiating and converting whilst demonstrating:

• Customer focus
• Self-motivation with a can‑do attitude
• Drive to achieve targets
• Negotiation using effective questioning and listening
• Clear and concise communication
• Ability to build relationships and trust by providing solutions
• Positivity and a desire to succeed
• Team focused

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time‑to‑time.

What We Are Looking For

• An organised, self‑motivated, and results‑driven individual seeking an exciting opportunity to grow within a sales‑focused role.
• Excellent verbal and written communication skills and attention to detail.
• Proficient in Microsoft Office and Netsuite systems. - desirable.
• Strong time management skills with the ability to prioritise and multitask effectively.
• Knowledge of the business world would be an advantage.
• Good computer skills are essential, Microsoft office, Excel
• Full training will be given.

PEOPLE ARE AT THE HEART OF EVERYTHING WE DO

Maen Karne is a fast‑paced, dynamic business with plenty of opportunities to fulfil your potential and achieve success. Most of our directors and senior managers started in junior roles and have worked their way up over the years. It is a great place to work and develop a career. Here are just a few of the advantages:

• 23 days holiday + 8 statutory days with a Christmas shut down
• Supportive and fun team environment
• Statutory pension contribution
• Career development opportunities
• GRS Academy & Personal development - development is in your hands
• EAP with a 24‑hour 7 day a week GP service
• Cycle-to-work scheme