Internal Sales Coordinator - Melbur

Hollybank Trustees Ltd; Newquay; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

23 days holiday + 8 statutory days

Supportive team environment

Statutory pension

GRS Academy & Personal development

EAP with 24/7 GP service

Job summary

Maen Karne / GRS is seeking an Internal Sales Co-ordinator at our Melbur, Fraddon offices in the Building Materials division. Reporting to the Internal Sales & Shipping Manager, you will price inbound/outbound enquiries and secure new orders.

You will maximise existing customer relationships, chase quotations, upsell within pricing, and maintain accurate records while meeting KPIs for proactive calls and contact activity.

Qualifications

• Organised, self-motivated and results-driven.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and Netsuite systems.
• Strong time management and multitasking abilities.
• Knowledge of the business world is advantageous.
• Good computer skills, including Excel.
• Full training will be provided.

Responsibilities

• Main point of contact for actioning customer enquiries.
• Providing pricing in line with company procedures.
• Proactively chasing pipeline to obtain feedback and prospection.
• Converting enquiries into orders and upselling within pricing.
• Regularly contacting stockists to ensure supply.
• Keeping product knowledge up to date and accurate for customers.
• Ensuring customer records and systems are up to date and compliant.
• Carrying out reasonable duties as required.

Skills

Self-motivation

Target driven

Negotiation

Communication

Relationship building

Positive attitude

Team player

MS Office

Netsuite

Tools

Microsoft Office

Netsuite

Job description

Location: On site / Newquay TR8 5UA, UK
job type: Permanent / Full-time
Sector and subsector: Commercial & Marketing | Sales
AnnualFixed salary:£ 28089.00

Maen Karne are looking for a self‑motivated, driven and adaptable individual who enjoys a challenge to work alongside our energetic team in Melbur. The role requires a CAN‑DO attitude, an ability to learn from any losses and celebrate every win. We are a fast‑paced business with plenty of opportunities for growth so if this sounds like you, we’d love to hear from you!

ABOUT US

At Maen Karne / GRS, we do things differently.

We’rea pioneering team,shaping the future of sustainable growthin theconstruction materials supply chain.We bring solutions that otherscan’tsee. Working here means being trusted totake action,beinggiven the freedom to make decisionsand beingsupported byadynamic, experiencedteam,whichvaluesrelationships and integrity. Wedothings the right way - even whenit’stough-and we invest in people whostriveto createrealopportunities.You’llbe joining a team that values honesty, bold ideas, and making a difference together.

THE ROLE

We are currently looking for an Internal Sales Co‑ordinator at our offices in Melbur, Fraddon; working in our Building materials division. Reporting directly to the Internal Sales & Shipping Manager you will be responsible for pricing incoming/outbound enquiries and following up to secure new orders. You will be maximising existing customers/new business relationships, alongside achieving KPIs in relation to the number of pro‑active calls and other points of contact promoting the company’s product range.

KEY RESPONSIBILITIES

As the successful Internal Sales Co‑ordinator, working alongside the Sales Representative, you will be responsible for managing and developing existing business including new business development prospects.

On a day‑to‑day basis, duties and responsibilities for the Internal Sales Co‑ordinator will include (not exhaustive):

• Main point of contact for actioning customer enquiries
• Providing customers with pricing in an efficient and timely manner, in line with company pricing procedures
• Proactively chasing pipeline of open quotations to obtain feedback/Glenigan lead prospecting.
• Converting enquiries into orders, maximising profitability within approved pricing levels, upselling and identifying value add opportunities
• Making regular contact with stockists to ensure consistent supply for existing/new business.
• Keeping up to date with product ranges, developing in‑depth knowledge of our product offerings, fully enhancing your contribution and ability to support customers
• Ensuring customer records/systems are continually updated and accurate.
• Keeping all systems and processes compliant with the relevant company and statutory requirements and guidelines

The ideal Internal Sales Co‑ordinator will have a proven track record in selling, negotiating and converting whilst demonstrating:

• Self‑motivation with a can‑do attitude
• Drive to achieve targets
• Negotiation using effective questioning and listening
• Clear and concise communication
• Ability to build relationships and trust by providing solutions
• Positivity and a desire to succeed
• Team focused

This job description is not exhaustive and may be adjusted periodically after review and consultation.You will also be expected to carry out any reasonable duties, which may be requested from time‑to‑time.

WHAT WE ARE LOOKING FOR

• An organised, self‑motivated, and results‑driven individual seeking an exciting opportunity to grow within a sales‑focused role.
• Excellent verbal and written communication skills and attention to detail.
• Proficient in Microsoft Office and Netsuite systems. - desirable.
• Strong time management skills with the ability to prioritise and multitask effectively.
• Knowledge of the business world would be an advantage.
• Good computer skills are essential, Microsoft office, Excel
• Full training will be given.

PEOPLE ARE AT THE HEART OF EVERYTHING WE DO

Maen Karne is a fast‑paced, dynamic business with plenty of opportunities to fulfil your potential and achieve success. Most of our directors and senior managers started in junior roles and have worked their way up over the years. It is a great place to work and develop a career. Here are just a few of the advantages:

• 23 days holiday + 8 statutory days with a Christmas shut down
• Supportive and fun team environment
• Statutory pension contribution
• GRS Academy & Personal development – development is in your hands
• EAP with a 24‑hour 7 day a week GP service