Internal Sales Consultant

Know How Resourcing; Doncaster; On-site; GBP 23,000 - 31,000; Full time

Job summary

Know How Resourcing is seeking an experienced Internal Sales professional in the electrical wholesale sector. You will develop and maintain customer relationships, handle enquiries and provide product and commercial support to ensure orders are processed swiftly at the right price.

You will collaborate with suppliers and the wider sales team, stay up-to-date with electrical products and industry trends, and contribute to growth in a fast-paced environment.

Qualifications

• Experience in internal sales within electrical wholesale (essential).
• Strong knowledge of electrical products and terminology.
• Excellent customer service and communication skills.
• Confident and professional telephone manner.
• Experience preparing quotations and processing orders.
• Commercial awareness with a sales focus.
• Ability to work under pressure in a busy environment.
• Excellent attention to detail and organisation.
• Proactive, positive and team-oriented approach.

Responsibilities

• Handle incoming sales enquiries via phone and email.
• Build and maintain relationships with existing customers.
• Identify opportunities to increase sales and develop customer accounts.
• Prepare and follow up quotations.
• Process customer orders accurately and efficiently.
• Provide product advice and technical information where required.
• Liaise with suppliers regarding pricing, availability and lead times.
• Work closely with external sales representatives and the wider sales team.
• Ensure customers receive excellent service at all times.
• Keep up to date with electrical products, brands and industry developments.

Skills

Internal sales experience

Electrical products knowledge

Customer service

Telephone communication

Quotation preparation

Order processing

Commercial awareness

Attention to detail

Team collaboration

Job description

We are looking for an experienced Internal Sales professional to join our team. This is a fantastic opportunity for someone with a strong background within the electrical wholesale industry who understands the products, customers and fast-paced nature of the trade.

About the Role

As an Internal Sales professional, you will be responsible for developing and maintaining strong customer relationships, handling enquiries and providing a high level of product and commercial support. You will work closely with customers, suppliers and the wider sales team to ensure orders are processed efficiently and customers receive the right products at the right price.

Responsibilities

• Handling incoming sales enquiries via phone and email
• Building and maintaining strong relationships with existing customers
• Identifying opportunities to increase sales and develop customer accounts
• Preparing and following up quotations
• Processing customer orders accurately and efficiently
• Providing product advice and technical information where required
• Liaising with suppliers regarding pricing, availability and lead times
• Working closely with external sales representatives and the wider sales team
• Ensuring customers receive excellent service at all times
• Keeping up to date with electrical products, brands and industry developments

Qualifications

Electrical wholesaler experience is essential. We are specifically looking for candidates who have worked within an electrical wholesaler, electrical distributor or electrical trade counter environment and have a genuine understanding of the electrical industry.

Required Skills

• Proven experience in internal sales within electrical wholesale
• Strong knowledge of electrical products and terminology
• Excellent customer service and communication skills
• A confident and professional telephone manner
• Experience preparing quotations and processing orders
• Commercial awareness with a strong sales focus
• The ability to work under pressure in a busy environment
• Excellent attention to detail and organisation
• A proactive, positive and team-oriented approach

Preferred Skills

What We Offer

• Permanent, full-time position
• Opportunity to join an established and growing business
• Supportive team environment
• Excellent career progression opportunities
• The chance to develop your sales career within the electrical industry

Pay range and compensation package

Equal Opportunity Statement

Candidates must have previous experience working for an electrical wholesaler or electrical distributor. Applications from candidates without an electrical wholesale background will not be considered. If you have a strong electrical wholesale background and are looking for your next internal sales opportunity, we would love to hear from you.