Internal Sales Assistant

Independent Builders Merchant Group; Hemel Hempstead; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Employee Assistance Programme

Training and career development

Friendly, supportive team

Career progression within IBMG

Job summary

Grant & Stone Electrical, part of IBMG, is seeking an Internal Sales Assistant for its Hemel Hempstead branch. You will support trade customers, process orders and quotations, and help drive branch sales while delivering outstanding customer service.

This is a great opportunity to build a long-term career in the electrical wholesale industry, in a friendly, team-focused environment with progression opportunities within IBMG.

Qualifications

• Customer service or sales experience required.
• Electrical wholesale, merchant or distribution experience desirable.
• Strong communication and IT skills.

Responsibilities

• Serve customers on the trade counter, by phone and email.
• Process orders, quotations and sales enquiries.
• Build relationships with electricians, contractors and trade customers.
• Provide advice on electrical products.

Skills

Customer service

Trade counter sales

Communication

IT skills

Job description

Internal Sales Assistant - Electrical Wholesale

Hemel Hempstead | Grant & Stone Electrical (Part of IBMG) | Full-Time, Permanent

About Us

Grant & Stone Electrical is a leading electrical wholesale business, supplying products to electricians, contractors and trade customers across the UK.

We pride ourselves on great service, strong customer relationships and a supportive, team-focused culture.

About the Role

We are looking for an enthusiastic Internal Sales Assistant to join our busy Hemel Hempstead branch.

As an Internal Sales Assistant, you'll support trade customers, process orders, prepare quotations and help drive branch sales while delivering outstanding customer service. This is an excellent opportunity to build a long-term career within the electrical wholesale industry.

Key Duties

• Serve customers as an Internal Sales Assistant on the trade counter, by phone and via email
• Process customer orders, quotations and sales enquiries
• Build relationships with electricians, contractors and trade customers
• Provide advice and guidance on electrical products
• Support stock control and day-to-day branch operations
• Help achieve branch sales targets and identify sales opportunities

What We're Looking For

• Customer service, trade counter or sales experience
• Electrical wholesale, merchant or distribution experience desirable
• Strong communication and IT skills
• Positive, team-focused attitude
• Interest in electrical products and sales
• Motivated to develop a successful career as an Internal Sales Assistant

Working Hours

Week 1

Monday to Friday: 7:00am - 5:00pm

Week 2

Monday to Friday: 7:00am - 5:00pm

Saturday: 8:00am - 12:00pm

What We Offer

• Competitive salary
• Employee Assistance Programme
• Training and career development
• Friendly, supportive team
• Career progression opportunities within IBMG

all aspects of internal sales including trade counter