Internal Sales Administrator — Fast-Paced, Data-Driven Customer Support

BD Plastics Ltd; Aldridge; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday (plus bank holidays)

Training and development

Collaborative team culture

Job summary

B&D Plastics is seeking an Internal Sales Administrator to join our Aldridge-based team. The role focuses on processing orders, maintaining customer records, and supporting the sales process with accurate data and proactive communication.

This position offers an up-to-£30,000 basic salary, 25 days holiday plus bank holidays, and ongoing training in a collaborative, team-focused environment. Experience in a fast-paced sales administration setting is highly valued.

Qualifications

• Previous experience in a sales administration or similar role.
• Strong organisational and multitasking skills.
• Excellent communication, both written and verbal.

Responsibilities

• Process sales orders accurately and efficiently.
• Maintain and update customer records and databases.
• Prepare quotes, invoices, and reports.
• Liaise with customers, suppliers, and internal teams.
• Support the sales team with administrative tasks.
• Monitor stock levels and coordinate deliveries.
• Manage and resolve customer queries in a timely and professional manner.
• Provide product information and tailored advice.
• Collaborate with colleagues to provide quality customer service.
• Develop long-term relationships with customers.

Skills

Sales administration

Organisational skills

Communication skills

Attention to detail

Teamwork

CRM systems

IT literacy

Pipework knowledge

Independent work

Tools

CRM software

Job description

B&D Plastics is seeking an Internal Sales Administrator to join our Aldridge-based team. The role focuses on processing orders, maintaining customer records, and supporting the sales process with accurate data and proactive communication.

This position offers an up-to-£30,000 basic salary, 25 days holiday plus bank holidays, and ongoing training in a collaborative, team-focused environment. Experience in a fast-paced sales administration setting is highly valued.