Dynamic Internal Sales Administrator - Data & Customer Care

BD Plastics; Stafford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday (plus bank holidays)

Ongoing training and development

Supportive, collaborative team culture

Job summary

B&D Plastics, a specialist distributor of industrial plastic pipework systems, valves and flow control products, is seeking an Internal Sales Administrator to ensure smooth day-to-day operations, process paperwork, manage customer enquiries, liaise with suppliers and support the sales process.

The role is office-based in Aldridge and offers a basic salary up to £30,000 per annum, with 25 days holiday plus bank holidays.

Qualifications

• Previous experience in a sales administration or similar role.
• Strong organisational and multitasking skills.
• Excellent communication skills, both written and verbal.
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Strong commitment to providing quality customer service.
• Detail oriented, with a high level of accuracy.
• IT literate (including experience with CRM systems).
• Knowledge of mechanical pipework industry would be advantageous.

Responsibilities

• Process sales orders accurately and efficiently.
• Maintain and update customer records and databases.
• Prepare quotes, invoices, and reports.
• Liaise with customers, suppliers, and internal teams.
• Support the sales team with administrative tasks.
• Monitor stock levels and coordinate deliveries.
• Manage and resolve customer queries in a timely and efficient manner.
• Provide product information and tailored advice.
• Collaborate effectively with colleagues to provide quality customer service.
• Develop positive long-term relationships with customers.

Skills

Sales administration

Organisational skills

Multitasking

Effective communication

Attention to detail

Team player

Customer service

CRM systems

Industrial pipework knowledge

Job description

B&D Plastics, a specialist distributor of industrial plastic pipework systems, valves and flow control products, is seeking an Internal Sales Administrator to ensure smooth day-to-day operations, process paperwork, manage customer enquiries, liaise with suppliers and support the sales process.

The role is office-based in Aldridge and offers a basic salary up to £30,000 per annum, with 25 days holiday plus bank holidays.