Internal Sales Administrator

Hanson Quarry Products Europe Limited; Chelmsford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Disability accommodations

Flexible maternity/paternity leave

Employee assistance program

Private medical benefits

Job summary

Heidelberg Materials UK, formerly Hanson UK, is recruiting an Internal Sales Administrator in Chelmsford to support the Aggregates and Asphalt team. You will handle quotations, contracts, pricing, and customer data while collaborating with Territory Sales Managers to drive business performance and customer satisfaction.

The role involves maintaining records, preparing reports, and supporting onboarding and process improvements within a fast-paced commercial environment.

Qualifications

• Strong administrative and organisation skills with a good attention to detail.
• Experience working within a commercial, sales, or customer service environment is preferred.
• Proactive and able to deliver excellent service.

Responsibilities

• Create and manage customer quotations in line with pricing and margin requirements.
• Support the management of customer contracts, pricing agreements and account information.
• Assist with customer reviews, sales meetings and business development activities.
• Maintain accurate customer records and CRM systems.
• Monitor quotation conversions, lost and lapsed business opportunities and support follow-up activity.
• Produce commercial reports and performance data to help drive decision-making.
• Support customer onboarding and account setup processes.
• Identify opportunities to improve administration processes and reporting efficiency.
• Provide vital day-to-day support to the wider commercial team.

Skills

Highly organized

Attention to detail

Multitasking

Data handling / reports

Communication skills

Customer service experience

Education

Administrative experience

Job description

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Internal Sales Administrator Chelmsford | Competitive Salary + Benefits

Are you highly organised, commercially aware and passionate about delivering outstanding customer service? We're looking for an Internal Sales Administrator to join our Aggregates and Asphalt team in Chelmsford. This is a fantastic opportunity to play a key role in supporting our sales operation, helping to drive business performance, customer satisfaction and commercial success. Working closely with our Territory Sales Managers and Internal Sales Representatives, you'll be at the heart of the commercial team, ensuring customer information, pricing, quotations and contracts are managed efficiently and accurately. You'll be the central point of coordination, providing the insight and support needed to help our sales teams maximise opportunities and deliver exceptional service.

What You'll Be Doing As an Internal Sales Administrator, you'll:

• Create and manage customer quotations in line with pricing and margin requirements.
• Support the management of customer contracts, pricing agreements and account information.
• Assist with customer reviews, sales meetings and business development activities.
• Maintain accurate customer records and CRM systems.
• Monitor quotation conversions, lost and lapsed business opportunities and support follow-up activity.
• Produce commercial reports and performance data to help drive decision-making.
• Support customer onboarding and account setup processes.
• Identify opportunities to improve administration processes and reporting efficiency.
• Provide vital day-to-day support to the wider commercial team.

What We're Looking For

• Highly organised with excellent attention to detail.
• Confident managing multiple tasks and priorities.
• Comfortable working with data, reports and commercial information.
• Experienced in an administrative, customer service or sales support environment.
• A strong communicator who enjoys working collaboratively with colleagues and customers.
• Proactive, positive and focused on delivering excellent service.

Education/Qualification

• Strong administrative and organisation skills with a good attention to detail.
• Experience working within a commercial, sales=, customer service environment is preferred.

At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.

At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.

As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry. We believe in building a workplace that is dedicated to promoting inclusivity and diversity.

Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities.

Please let your recruiter know if you need an accommodation at any point during the interview process.

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Please contact [e-mail] for additional information or to request accommodations.

We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.

Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.

We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.