Internal Sales Representative

Hanson Quarry Products Europe Limited; Wetherby; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Competitive salary and incentives

Comprehensive training and development

Career progression within a global, -/

Job summary

Heidelberg Materials UK is seeking an Internal Sales Representative to join our commercial team. You will generate new business, manage existing accounts, and drive revenue growth while delivering outstanding customer service.

Join a fast-paced sales environment where proactive outreach, robust CRM usage, and cross-functional collaboration are essential to success. The role offers opportunities to develop relationships with customers and contribute to market growth.

Qualifications

• Sales-focused with customer service mindset.
• Able to build and manage a strong sales pipeline.
• Strong communication and interpersonal skills.

Responsibilities

• Generate new business opportunities via outbound calls.
• Manage and develop existing customer accounts to maximise revenue.
• Maintain a robust sales pipeline and achieve targets.
• Identify and qualify prospects using lead generation techniques.
• Collaborate with internal teams to meet customer needs.

Skills

Sales experience

Customer relationship building

Communication

Negotiation

Organisational skills

Education

GCSE Maths & English (4/C or above)

Tools

CRM systems

SAP

Job description

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Internal Sales Representative - £29,000 Drive Growth. Build Relationships. Make an Impact.

Are you a driven sales professional who enjoys building relationships, generating new business, and delivering outstanding customer service? Heidelberg Materials is looking for an ambitious Internal Sales Representative to join our commercial team and play a key role in growing our customer base and developing long-term partnerships. This is an exciting opportunity to work in a fast-paced sales environment where you'll proactively identify opportunities, engage with customers, generate new business, and contribute directly to revenue growth. You'll become a trusted partner to customers while helping to deliver solutions that add real value to their businesses.

What You'll Be Doing

• Generating new business opportunities through outbound sales calls.
• Managing and developing existing customer accounts to maximise revenue and sales volume.
• Building and maintaining a strong sales pipeline through structured sales activity.
• Identifying and qualifying new prospects using a variety of lead generation techniques.
• Promoting Heidelberg Materials products, services, and value proposition.
• Delivering an exceptional customer experience at every stage of the sales cycle.
• Identifying opportunities to provide value-added products and services.
• Working collaboratively with internal teams to ensure customer needs are met.

Key Responsibilities

Business Development & Sales

• Generate new customers through proactive outbound calling activities.
• Follow up all leads within agreed timeframes to maximise conversion opportunities.
• Develop direct-to-site business opportunities across both bulk and packed products.
• Build and manage a robust sales pipeline to support sustainable business growth.
• Generate referral opportunities through existing customer relationships.
• Conduct professional telephone presentations and sales campaigns.
• Identify and convert strategic market opportunities.
• Meet and exceed revenue, volume, and activity targets.

Customer Relationship Management

• Deliver outstanding service to both prospective and existing customers.
• Build strong relationships with decision-makers and key stakeholders.
• Act as a trusted advisor by understanding customer needs and recommending appropriate solutions.
• Identify opportunities that add value to customer operations and support their success.
• Collaborate with customers and internal stakeholders to achieve mutually beneficial outcomes.

Sales Operations & Market Intelligence

• Maintain accurate customer records within CRM and sales systems.
• Monitor KPIs, customer performance, volume trends, and rebate agreements.
• Conduct market analysis and gather industry intelligence to identify growth opportunities.
• Support product launches, promotions, and commercial initiatives.
• Provide timely feedback and recommendations to management and wider commercial teams.
• Support supply chain operations for key customers where required.

Team & Business Support

• Work closely with sales teams to share market insights and account developments.
• Prepare presentations and reports for internal and external meetings.
• Attend customer meetings, events, and industry activities.
• Support Commercial Directors and wider business functions as required.
• Promote company values, compliance standards, and best practice at all times.

What We’re Looking For

• Passionate about sales and customer service.
• Target-driven and motivated by achieving results.
• Excellent communicators with strong relationship-building skills.
• Confident negotiating and influencing at all levels.
• Organised and able to manage multiple priorities effectively.
• Commercially aware with a proactive approach to identifying opportunities.
• Comfortable working both independently and as part of a wider team.

Essential Requirements

• GCSE Maths and English at Grade C/4 or above (or equivalent).
• Strong communication and interpersonal skills.
• Ability to influence, negotiate, and build credibility with customers.
• Experience using CRM systems and business software.
• Strong organisational and time management skills.

Desirable Experience

• Previous sales, account management, or business development experience.
• Experience working within a large corporate or commercial environment.
• Knowledge of SAP and CRM platforms.
• Proven track record of achieving sales or performance targets.
• Experience within construction materials, manufacturing, distribution, or related industries.

What We Offer

• Competitive salary and performance incentives.
• Comprehensive training and development opportunities.
• Career progression within a global industry leader.
• Supportive and collaborative working environment.
• Opportunity to work with well-established brands, products, and customers.
• Access to a broad range of employee benefits and wellbeing support.

Why Heidelberg Materials?

At Heidelberg Materials, we are committed to creating an inclusive workplace where everyone can thrive. We value different perspectives, experiences, and ideas, recognising that diversity strengthens our business and helps us better serve our customers and communities.

At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement. As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry. We believe in building a workplace that is dedicated to promoting inclusivity and diversity.

We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive. Our family‑friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.

We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.

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Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities.