Hybrid Internal Sales & Accounts Manager

Workforce Staffing; Northampton; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Hybrid work option

Early Friday finish

Performance bonus up to 18%

26 days annual leave

10% employer pension

Training and development

Job summary

Workforce Staffing is seeking an Internal Sales & Account Management Executive in Northampton to join a busy team. You will manage internal sales, process orders, and support international customers across the UK and Europe, using SAP and AI-enabled tools.

The role offers hybrid working, training, and a bonus scheme linked to performance, with a 26-day holiday allowance and 10% employer pension contribution. A fast-paced environment with complex order management awaits.

Qualifications

• Experience in internal sales or account management.
• Experience using SAP is advantageous.
• Strong organizational skills and attention to detail.
• Excellent communication via phone and email.
• Ability to manage complex orders and stock.

Responsibilities

• Manage internal sales activities and relationships with existing customer accounts.
• Process customer orders and enquiries using SAP and AI-supported platforms.
• Monitor orders, resolve queries and manage back orders to ensure timely delivery.
• Liaise with external suppliers to purchase materials and products when required.
• Manage material creation, product information and master data accuracy.
• Oversee consignment stock, inventory levels and stock forecasting.
• Work closely with external sales representatives to support customer requirements and account needs.
• Communicate with customers via telephone, email and Microsoft Teams, providing efficient and professional service.
• Prepare customs documentation, proforma invoices and other relevant warehouse paperwork.
• Identify and resolve order, stock and delivery issues, taking ownership through to resolution.
• Support customers across multiple international markets, ensuring accurate and timely communication.

Skills

Organisational skills

Attention to detail

Telephone communication

Excel proficiency

Problem solving

Initiative

Independent worker

Customer service

International customers

Danish language

Tools

SAP

Microsoft Teams

Job description

Workforce Staffing is seeking an Internal Sales & Account Management Executive in Northampton to join a busy team. You will manage internal sales, process orders, and support international customers across the UK and Europe, using SAP and AI-enabled tools.

The role offers hybrid working, training, and a bonus scheme linked to performance, with a 26-day holiday allowance and 10% employer pension contribution. A fast-paced environment with complex order management awaits.