Internal Communications Manager

William Reed; City Of London; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

6.6 weeks of annual leave

Additional holiday after 6 years

Holiday purchase scheme

Paid 'MeDay' for personal celebrations

Paid volunteering day

Hybrid and agile working opportunities

Enhanced Pension Contributions

Life Assurance Scheme

Group Income Protection

Enhanced family-friendly leave pay

Wellbeing benefits

Equity, Diversity & Inclusion initiatives

Cycle to Work Scheme

Electric Car Scheme

Job summary

William Reed is seeking an Internal Communications Manager to play a central role in navigating significant transformations. You will be responsible for developing and delivering an internal communications strategy that aligns with the company's objectives, creating engaging communications that connect employees to the corporate culture.

Your role involves collaborating with senior leadership to ensure clarity and transparency, managing internal communication channels, and championing employee engagement initiatives with focus on storytelling and culture.

With opportunities for hybrid working and attractive wellbeing benefits, it's a chance to make a meaningful impact.

Qualifications

• Experience in internal communications, employee engagement or corporate communications.
• Strong written and verbal communication skills.
• Ability to translate complex information into clear messaging.
• Experience working with senior stakeholders.
• Strong planning and organisational skills.
• Experience managing internal communication channels.
• Knowledge of employee engagement and change communication.
• Ability to measure effectiveness of communications.
• Strong intuition for adapting tone of voice.

Responsibilities

• Develop and deliver internal communications strategy aligned to business priorities.
• Manage and optimise internal communication channels.
• Partner with senior leaders to communicate strategy and change.
• Create engaging content across multiple formats.
• Enable feedback mechanisms and employee engagement forums.
• Champion organisational culture through storytelling.
• Ensure messaging consistency across channels.
• Measure and improve communication effectiveness.
• Work with People and Culture on key initiatives.
• Oversee communication during organisational change.

Skills

Experience in internal communications

Strong written and verbal communication skills

Ability to translate complex business information

Experience with senior stakeholders

Strong planning and organisational skills

Experience managing internal communication channels

Knowledge of employee engagement principles

Ability to use data to measure effectiveness

Strong intuition and experience adapting tone

Job description

Internal Communications Manager

Department: PR & Communications

Employment Type: Permanent - Full Time

Location: London

Description

As Internal Communications Manager, you’ll play a central role in how we bring a period of significant transformation to life across William Reed. We’re a family‑owned global media business with more than a century of heritage, now evolving through greater collaboration and bringing together our collective strengths to drive pioneering new ways of working that create value for the food and drink industry.

You’ll shape how we communicate that journey, bringing clarity to where we’re going and why it matters. Working across multiple channels, you’ll create engaging communications that connect employees to our strategy, priorities and culture.

From building visibility for leadership to supporting change across the business, you’ll help create alignment and engagement at every level. Your impact will be felt in how people feel informed and connected to what’s next.

What You’ll Be Doing

• Developing and delivering internal communications strategy and associated plan aligned to business priorities, organisational objectives and employee engagement.
• Managing and optimising internal communication channels, ensuring content is timely, relevant, consistent and accessible across the organisation.
• Partnering with senior leaders and the Executive Team to communicate strategy, business performance and organisational change effectively.
• Creating and delivering engaging content across multiple formats, including written communications, presentations, campaigns and multimedia content.
• Managing the delivery of two‑way communication by enabling feedback mechanisms, employee engagement forums and interactive communication initiatives.
• Championing organisational culture, values and employee initiatives through effective storytelling and communication campaigns.
• Ensuring alignment and consistency of messaging across functions, business units and communication channels.
• Measuring and evaluating the effectiveness of internal communications, using insight and feedback to improve engagement and performance.
• Working closely with People and Culture teams across key initiatives such as learning and development, engagement surveys, wellbeing and recognition programmes.
• Overseeing communication delivery during periods of organisational change, ensuring clarity, transparency and alignment.

What You’ll Need

• Experience in internal communications, employee engagement or corporate communications, ideally within a complex or evolving organisation.
• Strong written and verbal communication skills, with the ability to create high‑quality, engaging content across a range of formats.
• Ability to translate complex business information into clear, accessible and engaging messaging.
• Experience working with senior stakeholders, including executive and leadership teams.
• Strong planning and organisational skills, with the ability to manage multiple communication priorities and deadlines.
• Experience managing internal communication channels, including digital platforms and intranet systems.
• Knowledge of employee engagement principles, change communication and organisational culture.
• Ability to use data and insight to measure effectiveness and continuously improve communication approaches.
• Strong intuition and experience of adapting “tone of voice” to cultures and situations

Benefits & Initiatives

• 6.6 weeks of annual leave (pro‑rata for part‑time). The equivalent to 25 days plus standard England and Wales bank holidays for full‑time colleagues
• One additional day holiday per year after 6 years’ service, up to a maximum 7.6 weeks of annual leave (pro‑rata for part‑time). The equivalent to 30 days plus standard England and Wales bank holidays for full‑time colleagues
• A holiday purchase scheme, allowing employees to purchase up to 3 additional days of annual leave and spread the cost over up to 6 months
• An additional day of paid leave, a ‘MeDay’, allowing you the flexibility to celebrate a cultural or religious event or your birthday. It recognises that everyone’s background is unique and gives you the freedom to mark what matters to you.
• One paid volunteering day per year to support a charity or community initiative of your choice
• Hybrid and agile working opportunities (role dependent)
• Enhanced Pension Contributions, we offer employer pension contributions above the statutory minimum
• Life Assurance Scheme
• Group Income Protection
• Enhanced family‑friendly leave pay entitlements
• Wellbeing benefits, including: A health care cash plan, Employee Assistance Programme, Virtual GP service and access to health & wellbeing resources and tools
• Equity, Diversity & Inclusion initiatives, supported by employee‑led networks and proud to be a Disability Confident Committed employer
• Cycle to Work Scheme (subject to satisfactory completion of probationary period)
• Electric Car Scheme (subject to satisfactory completion of probationary period)