Internal Communications and Engagement Assistant

Durham Constabulary; North East; On-site; GBP 25,000 - 27,000; Full time

Job summary

Durham Constabulary is seeking an Administrative Support role to bolster internal communications and employee engagement, focusing on the intranet and coordinating content with the Internal Communications & Engagement Coordinator.

You will work in a fast-paced police environment, collaborating with colleagues to deliver high-quality services and uphold values of professionalism, integrity, and service.

Qualifications

• A-levels or apprenticeship in admin or related field.
• Experience in policing or communications.

Responsibilities

• Manage and maintain content across The Link, ensuring current versions and review regularly.
• Publish content aligned with corporate tone, structure and presentation standards.
• Create and upload internal communications material (news, bulletins, updates) for timely messaging.
• Assist in planning and delivering internal communication content and campaigns.
• Assist with administration and gathering performance statistics for the internal comms function.

Skills

Content management

Experience in policing

Education

A-levels/Apprenticeship in admin or relevant area

Job description

Salary:

Scale 3- £25,242- £26,703

Location:

Durham Constabulary, Police Headquarters

Hours/Contract:

37 Hours per week. Full Time. Monday-Friday

Closing Date:

5pm, Thursday 3rd September 2026

The Role

Provide administrative and practical support for internal communications and employee engagement activities across the Force focusing on force intranet content as well as supporting the delivery of effective internal communication channels by assisting the Internal Communications & Engagement Coordinator.

As part of our team, you will play a vital role in supporting operational policing and delivering high-quality services to the public. Working in a fast-paced and dynamic environment, you will collaborate with colleagues and partners to achieve positive outcomes and uphold our core values of professionalism, integrity, and service.

What You’ll Do

• Manage and maintain content across “The Link”, ensuring policies, procedures, and forms are current, correctly version-controlled, and regularly reviewed including removal of outdated or duplicated information
• Support commands and departments in publishing content that aligns with corporate standards for tone, structure, and presentation.
• Assist in the creation and uploading of internal communications material, including news articles, bulletins, and updates, ensuring timely and consistent messaging across the Force.
• To assist the Internal Communications and Engagement Coordinator with the planning and delivery of internal communication content and campaigns.
• To assist with administration of the internal communications and engagement function, including content planning and gathering performance statistics.

What You’ll Bring

• To possess A-levels/Apprenticeship in relevant area or admin.
• Experience of working in policing or communications

If you hold a higher qualification than those required above or minimum 5 years relevant experience, please evidence this on your application and it will be reviewed by our recruitment team.

Candidates must have indefinite leave to work and live in the UK and be free from any restriction. Any successful candidate will be asked to provide evidence of this.

Candidates will be contacted via email in relation to the recruitment process and are advised to also check junk and spam folders for email updates.

Further information

Any offer of employment will be subject to appropriate vetting checks which will be maintained/updated throughout the period of service.

Applicants must have been a UK resident for at least three years prior to the date of application.

If applicants have not been a resident in the UK for at least three years and can provide a VERIFIABLE certificate from the police of any country where they have taken temporary residence. The certificate must indicate that they have not been convicted of any offence whilst in that country or involved in any investigation by a Law Enforcement Agency.

Any tattoos deemed to be obscene, or advocates sexual, racial, ethnic, or religious discrimination, by written word or design is prohibited and the presence of such a tattoo would preclude an applicant from passing the recruitment process for employment with the Constabulary.