Internal Account Manager

InVentry Ltd.; Leeds; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

InVentry Ltd. is seeking an Internal Account Manager to serve our existing customer base and drive growth. You will identify opportunities, maintain relationships, and collaborate across teams to deliver exceptional service while meeting sales targets.

The role emphasizes customer focus, CRM accuracy, and professional communication with partners, resellers, and clients at industry events.

Qualifications

• Strong communication and listening skills, both verbal and written.
• Self-motivated and sales-driven with energy and enthusiasm.
• Excellent organisational and administrative abilities.
• Confident and professional when speaking with customers over the phone.
• High level of computer proficiency, able to manage emails and invoices.
• Experience with CRM systems is desirable.

Responsibilities

• Respond to inbound enquiries and proactively contact existing InVentry customers.
• Identify new business opportunities for yourself and the wider sales team.
• Consistently meet and exceed sales targets and KPIs.
• Collaborate with the Marketing Team to develop sales campaigns.
• Liaise with External Account Managers, Resellers and Internal Support Team for a seamless experience.
• Maintain accurate and up-to-date records in the CRM system.
• Build strong relationships with partners and resellers at trade shows and events.

Skills

Excellent listening

Communication skills

Organisational abilities

Self-motivated

Sales-driven attitude

Professional phone manner

CRM systems proficiency

Education

GCSEs including Maths and English

Tools

CRM systems

Job description

Job Title: Internal Account Manager
Department: Internal Sales

We’re on the lookout for a passionate and proactive Internal Account Manager to join our fast growing team at InVentry. In this exciting role, you’ll be the go-to expert for our valued existing customers; helping them discover the best solutions from our industry-leading portfolio of products and services.

You’ll play a key role in building long-term relationships, identifying growth opportunities, and ensuring our clients continue to receive the exceptional experience that makes InVentry a market leader.

What You’ll Be Doing:

• Respond to inbound enquiries and proactively contact existing InVentry customers
• Identify new business opportunities; for both yourself and the wider sales team
• Consistently meet and exceed sales targets and KPIs
• Collaborate with the Marketing Team to develop and contribute to sales campaign ideas
• Liaise with External Account Managers, Resellers and the Internal Support Team to ensure a seamless customer experience
• Maintain accurate and up-to-date records in the CRM system
• Build strong relationships with partners and resellers by representing InVentry at trade shows and industry events

What We’re Looking For:

• 5 GCSEs (grades A* to C), including Maths and English
• A self-motivated, sales-driven attitude with plenty of energy and enthusiasm
• Excellent listening and communication skills, both verbal and written
• Strong organisational and administrative abilities
• Confidence and professionalism when speaking with customers over the phone
• High level of computer proficiency, with the ability to manage emails, draft invoices and use CRM systems effectively
• A confident, clear writing style for customer communications and documentation
• Previous telesales or business-to-business (B2B) sales experience (desirable but not essential)