Internal Account Manager

CMR Jobs Limited; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Birthday off

20 days holiday

Progression opportunities

Incentives

Job summary

CMR Jobs Limited is seeking a proactive Key Account Manager to manage an umbrella and contractor accountancy portfolio. You will nurture agency relationships, drive contractor referrals and own day-to-day client interactions with recruitment consultants.

You’ll work closely with the BDM, build trust, and hit KPIs through strong relationship management, cold calling and proactive project coordination. The role is Monday–Friday, with a 37.5-hour week and a base plus OTE structure.

Qualifications

• Proven ability to call agencies and consultants to generate referrals and develop accounts.
• Experience building relationships with recruitment agencies and consultants.
• Ability to manage and leverage contractor-focused conversations effectively.

Responsibilities

• Proactively calling agencies to generate referrals and develop accounts.
• Schedule meetings for the BDM and maintain momentum in their absence.
• Assist contractors to set up and ensure a positive onboarding experience.
• Nurture relationships via phone, email, social media and occasional in-person meetings.
• Identify opportunities to expand work with additional consultants within agencies.
• Maintain accurate CRM data and reporting.

Skills

Phone sales

Relationship building

CRM usage

Target-driven

Tools

CRM system

Job description

Key Account Manager - Umbrella & Contractor Accountancy

£26,000 basic | £36,000+ OTE | Bonuses & incentives Monday-Friday, 9am-5.30pm

Good on the phone? Great with people? Got a bit of commercial bite? We should probably talk.CMR is supporting an umbrella and contractor accountancy business looking for a Key Account Manager to build relationships with recruitment agencies, grow existing accounts and turn good conversations into contractor referrals.

If you're the person clients ask for by name - and you enjoy having a target to get your teeth into - this could be right up your street.

What's the role?

You’ll work closely with a Business Development Manager, taking ownership of day-to-day relationships across a portfolio of recruitment agency accounts. That means getting to know the consultants, understanding their contractors' needs and giving them plenty of reasons to pick up the phone to you.

You’ll be:

• Proactively calling agencies and consultants to generate referrals and develop accounts.
• Booking meetings for your BDM and keeping things moving while they're out meeting clients.
• Helping contractors get set up and making sure they receive a great experience.
• Building relationships over the phone, email, social media and occasional face-to-face meetings.
• Spotting opportunities to work with more consultants within each agency.
• Keeping your CRM accurate. Yes, the admin matters too.

Who are we looking for?

Someone friendly, confident and proactive who enjoys the sales side of account management. You're comfortable picking up the phone, including making cold calls, and you know that strong relationships need more than the occasional "just checking in" email. You'll also be organised, happy working towards KPIs and able to use account data to spot opportunities. Recruitment experience would be a bonus. If you understand how busy recruitment consultants operate, you'll have a useful head start.

What's in it for you?

• £26,000 basic salary and £36,000+ OTE.
• Additional monthly bonuses linked to KPIs.
• Weekly joiner incentives, spot bonuses and other ad hoc incentives.
• 20 days' holiday, increasing with service, plus bank holidays.
• Your birthday off.
• Progression opportunities into a Senior Account Manager role.
• A 37.5-hour working week, with a one-hour lunch break.