Internal Account Manager

BMS Engineering Recruitment; Glasgow; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Healthcare

Pension scheme

25 days holiday

Ongoing training

Discount schemes

Job summary

BMS Engineering Recruitment in Glasgow is seeking an Internal Account Manager to own an established customer portfolio and drive revenue growth. You will engage with customers by phone, email and virtual meetings, managing enquiries and identifying additional needs to deliver outstanding service.

You’ll also develop new opportunities, expanding the business within your territory, with structured training and ongoing support to advance your sales career.

Qualifications

• Experience in a customer-facing environment (front of house, sales, estate agency) desirable.
• Customer service or telesales experience.
• Confident communicator with strong relationship-building skills.
• Commercially minded with ability to spot growth opportunities.
• Organised, proactive and motivated to hit targets.

Responsibilities

• Own an established portfolio of customers and grow revenue across existing accounts.
• Build strong relationships through phone, email and virtual meetings.
• Proactively manage enquiries and identify additional product/service requirements.
• Generate new opportunities and expand business within the territory.

Skills

Customer facing

Customer service

Telesales

Relationship building

Target driven

Job description

• Join a market-leading business with strong employee retention and career progression
• Account management focused role with a blend of customer growth and relationship building
• Structured training, ongoing support and genuine opportunities to develop your sales career
• Excellent earning potential and comprehensive benefits package

INTERVIEWING MONDAY 24TH AUGUST

THE ROLE:

As an Internal Account Manager, you will take ownership of an established portfolio of customers, building strong relationships and identifying opportunities to grow revenue across existing accounts. Working closely with customers by phone, email and virtual meetings, you will proactively manage enquiries, identify additional product and service requirements, and ensure a consistently high level of customer service. Alongside account development, you’ll also engage with prospective customers, helping to generate new opportunities and expand business within your territory.

LOCATION:

Glasgow

REQUIREMENTS:

• You could have experience within a customer facing environment such as front of house, car sales, estate agency background.
• You could have customer service / telesales experience
• Confident communicator with strong relationship-building skills
• Commercially minded with the ability to spot growth opportunities
• Organised, proactive and motivated to achieve targets
• A positive attitude and desire to develop a long-term sales career

THE PACKAGE:

• 28,500 basic salary
• Uncapped bonus structure
• Healthcare and pension scheme
• 25 days holiday plus bank holidays
• Ongoing training and development
• Additional employee benefits and discount schemes

THE COMPANY:

A well-established national distributor supplying essential products and solutions to customers across multiple sectors. With a reputation for service excellence, strong customer partnerships and continuous investment in its people, the business offers a supportive environment where ambitious individuals can build rewarding long-term careers.

This organisation is committed to creating an inclusive workplace and is proud to be an equal opportunity employer, welcoming applications from all suitably qualified candidates.