Internal Account Manager

Oakley Recruitment Limited; Birmingham; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

25 days holiday

8 bank holidays

Pension

Parking

Incentives

Training opportunities

Job summary

Oakley Recruitment is seeking an Internal Account Manager for a full-time permanent role with hybrid working in the United Kingdom. You will proactively contact B2B clients by phone and email, sell a portfolio of products, build strong relationships and identify upsell opportunities to maximise account value.

You’ll be confident, commercially minded and target-driven, comfortable overcoming objections and negotiating to close deals.

Qualifications

• Previous experience in a similar role.
• Confident and persuasive communicator.
• Proven ability to handle objections.

Responsibilities

• Proactively contacting business-to-business clients by phone and email to generate sales.
• Sell a portfolio of products, promotions and stock opportunities.
• Build and maintain strong relationships to encourage repeat business.
• Identify opportunities to upsell and cross-sell to maximise account value.
• Handle customer objections confidently and negotiate to secure sales.
• Work towards agreed sales targets and contribute to revenue growth.
• Tailor sales approaches based on individual customer needs.

Skills

Persuasive communicator

Negotiation skills

Objection handling

Target driven

Sales experience

Job description

Oakley Recruitment is working in exclusive partnership with an evolving, dynamic organisation who are forward thinking and the market leader in their space. This is an excellent opportunity to join the team as an Internal Account Manager on a full-time permanent basis. This role offers hybrid working.

Culture and Environment

Our client’s culture is fast-paced, dynamic and forward-thinking. The environment is supportive, collaborative and energetic, with a modern open-plan office and a fun, welcoming atmosphere. Colleagues are highly knowledgeable within their field and are passionate about supporting and developing new team members throughout their journey.

Personality

You’ll be a confident, proactive and commercially minded individual who thrives in a sales-focused environment and enjoys building strong relationships with customers. Naturally persuasive and resilient, you won’t be discouraged by objections or pushback and will be comfortable adapting your approach to turn conversations into opportunities. You’ll have the confidence to negotiate effectively, use your initiative and take ownership of your results, while remaining personable and customer focused.

Reward

• £27,000 - OTE up to £40k
• Monday – Friday 37.5 hours per week, 8.45-5pm with an early finish 4pm Friday
• Hybrid working 3 days working in the office 2 days WFH (4 days in office while training)
• Incentives and team days
• Opportunity to be part of an exciting and growing team
• 25 days holiday plus 8 bank holidays
• Parking available
• Pension

Job Description

• Proactively contacting business to business clients over the phone and email to generate sales and develop new opportunities
• Selling a portfolio products, promotions and stock opportunities
• Building and maintaining strong relationships to encourage repeat business
• Identifying opportunities to upsell and cross-sell products to maximise account value
• Handling customer objections confidently and using persuasive selling and negotiation techniques to secure sales
• Working towards agreed sales targets and contributing to overall revenue growth
• Tailoring sales approaches and offers based on individual customer needs
• Developing product knowledge and align activity with commercial priorities
• Maintaining accurate records of sales activity, customer interactions and account information

Skills and experience

• Previous experience in a similar role
• Confident and persuasive communicator
• Proven ability to handle objections
• Strong negotiation and influencing skills with a commercial mindset
• Target-driven with a focus on achieving and exceeding sales goals
• Comfortable working in a fast-paced, sales-focused environment

Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process