Interior Sales Advisor - 16 Hours

OKA Direct LTD; Oxford; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

33 days holiday packaging

Birthday day off

Health plan

Enhanced maternity pay

Employee assistance

Bonus scheme

Staff discounts

Pension

Job summary

OKA Bicester is seeking a part-time Interior Sales Advisor to join our Retail Team. You will deliver exceptional customer service, share product knowledge, and help customers create beautiful interiors.

The role involves guiding on-shelf choices, handling EPOS payments, and contributing to sales targets while maintaining store presentation. Weekend work and occasional travel to other stores may be required; experience in luxury retail is preferred.

Qualifications

• Experience in luxury retail or premium home goods beneficial.
• Ability to provide best-in-class customer service and build relationships.
• Strong soft selling skills and ability to guide customers.

Responsibilities

• Provide exceptional customer service to OKA customers.
• Advise on products in person and via phone.
• Generate and maximise revenue to meet sales targets.
• Process EPOS transactions accurately and efficiently.
• Identify sales opportunities and promote IDS service.

Skills

Luxury retail

Customer service

Soft selling

Organisational skills

Weekend availability

Job description

We are currently looking to recruit a part-time Interior Sales Advisor (16 hours per week) to support our Retail Team, based at in OKA Bicester. OKA Bicester is situated in Bicester Avenue a thriving retail hub that welcomes over 300,000 customers annually. We offers a curated selection of seasonal favourites and timeless pieces at an irresistible value.

ABOUT US

We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Advisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.

Reporting directly to the Store Manager the Interior Sales Advisor is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.

KEY RESPONSIBILITIES

• Provision of exceptional customer service to OKA customers
• Providing advice and guidance on products to customers in person and via phone
• Generating and maximising revenue to meet sales targets
• Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
• Identifying sales opportunities
• Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
• Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas

ABOUT YOU

• Previous luxury retail experience, ideally within the furniture or homeware sectors
• Passion for providing best-in-class customer service and building lasting customer relationships
• Proven soft selling skills, including link-selling of complimentary products
• Good organisational skills and the ability to prioritise
• Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
• Target-driven
• Keen interest and enthusiasm for beautiful interiors
• A creative, problem-solving spirit
• Passion for the OKA brand

OUR BENEFITS PACKAGE

• 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
• Day off for your birthday
• Health Cash Plan
• Enhanced Maternity Pay
• Employee Assistance Programme
• Eligibility for a discretionary company Bonus Scheme
• Discounts on 60+ UK retailers via My OKA benefits platform
• Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.

If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.

ABOUT OKA

Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.

We inspire people to confidently create a home that reflects their personality, a space where nothing should be too preciousor perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK - an established Interior Design and Trade business, a mail-orderserviceand athriving website.