Interim Repairs Contract Manager – Basildon Borough Council

Essex County Counci; Basildon; Hybrid; GBP 96,000 - 126,000; Full time

Benefits offered by this job

Hybrid working

Office attendance 3 days a week

Job summary

Basildon Borough Council is seeking an Interim Repairs Contract Manager for a 6-month period to lead a hybrid role, attending the office three days per week in Basildon. The post is inside IR35 and pays £600 per day umbrella.

You will oversee repairs and maintenance contracts, ensuring performance, quality, and value for money, with a strong focus on resident experience and timely reporting to stakeholders.

Qualifications

• Degree in Building Surveying or related subject.
• Membership of a professional body (RICS/CIOB).
• Extensive knowledge of repairs and maintenance contract requirements and safety legislation.
• Senior experience managing contractor compliance against contract requirements.
• Knowledge of procurement, contract management and KPI reporting.
• Experience working with resident groups and reporting to varied audiences.

Responsibilities

• Ensure contractor performance meets contract and KPI requirements.
• Manage contract financials and ensure value for money.
• Ensure quality workmanship and materials meet standards.
• Control subcontractors and approve variations per contract.
• Develop action plans for non-compliance and drive improvements.
• Ensure residents have a positive repairs journey and high satisfaction.
• Maintain constructive client-contractor relationships and effective communications.
• Address complaints promptly following Housing Ombudsman guidelines.

Skills

Contract management

Contract compliance

KPI reporting

Data analysis

Stakeholder management

Education

Degree in Building Surveying

RICS/CIOB member

Tools

Microsoft Excel

Outlook

Job description

Interim Repairs Contract Manager - Basildon Borough Council

Basildon Borough Council

Temporary (6 months),Full Time

£600 per day umbrella

Inside IR35

Location:Basildon

Closing Date: 23rd September 2026

Essex County Council (ECC) are delighted to be supporting Basildon Borough Council in recruiting an Interim Repairs Contract Manager on a full-time basis for a period of 6 months. Please note this role is being offered on a hybrid basis, the successful candidate will be required to attend the office 3 days per week.

The Borough of Basildon is alive with opportunity and has the ingredients to be one of the most successful and desirable places in the South-East. As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent.

We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.

The Role

The interim role is within the Repairs & Maintenance department of Basildon Borough Council (BBC) client side and is responsible for ensuring that contractual obligations, service standards, costs, quality, compliance, resident satisfaction and performance targets are achieved and that value for money is obtained. The role will suit someone with significant contract management experience gained whilst in a senior repairs and maintenance role.

Key deliverables

• Ensure contractor performance is delivered in-accordance with the contract and KPI requirements
• Ensure that the contract is delivered in-accordance with financial requirements
• Ensure works are delivered in-accordance with quality requirements, including workmanship and materials
• Ensure subcontractor controls are in place and complied with
• Act as the client-side gatekeeper to ensure that variation requests are processed and approved in-accordance with contractual requirements
• Develop and implement action plans to address areas of non-compliance
• Ensure residents have a positive customer repairs journey
• Maintain a constructive client and contractor relationship
• Ensure complaints are dealt with promptly and effectively in-accordance with the Housing Ombudsman Complaint Handling Code.

The experience you will bring

• Degree in Building Surveying or a related subject
• Membership of a relevant professional body eg RICS, CIOB
• Extensive demonstrable knowledge of repairs and maintenance contract requirements, building legislation, building safety and health and safety law
• Significant senior experience of managing contractor compliance against contract requirements, including developing and implementing action plans to address areas of non-compliance
• Demonstrable knowledge of statutory, regulatory, and best practice requirements in relation to repairs and maintenance
• Good understanding of procurement and contract management requirements
• Demonstrable knowledge in the gathering, analysis, and interpretation of complex performance data
• Good working knowledge of Microsoft packages, especially Outlook and Microsoft Excel.
• Significant experience in producing and monitoring operational and assurance Key Performance Information (KPIs).
• Significant experience in producing and presenting reports to a wide range of audiences.
• Experience of working closely with resident groups.

Please note

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.

If you have any queries relating to this post, please email [e-mail]