Interim Repairs Contract Manager – Basildon Borough Council

Essex County Council; Basildon; Hybrid; GBP 96,000 - 126,000; Full time

Job summary

Basildon Borough Council is seeking an Interim Repairs Contract Manager to oversee repairs and maintenance contracts from the BBC client-side. The post is temporary (6 months), full-time, with hybrid working and a 3-day-per-week office attendance in Basildon.

Essex County Council are supporting this appointment. The candidate will ensure value for money, performance against KPIs, and strong governance of contractor and subcontractor activities while safeguarding residents’ satisfaction.

Qualifications

• Degree in Building Surveying or a related subject.
• Membership of a relevant professional body (RICS or CIOB).
• Extensive knowledge of repairs and maintenance contract requirements, building legislation and health and safety.
• Senior experience managing contractor compliance against contract requirements.
• Experience with procurement and contract management.
• Ability to analyse complex performance data and KPIs

Responsibilities

• Ensure contractor performance is delivered in accordance with the contract and KPI requirements.
• Ensure the contract is delivered in accordance with financial costs and quality requirements.
• Maintain subcontractor controls and manage variation requests per contract.
• Develop action plans to address non-compliance and improve resident satisfaction.
• Maintain constructive client-contractor relationships and handle complaints per policy.

Skills

Contract management

Contract compliance

Procurement

Data analysis

Reporting to audiences

Resident engagement

Building safety knowledge

Health and safety awareness

Education

Degree in Building Surveying or related subject

Professional body membership (RICS, CIOB)

Tools

Microsoft Excel

Microsoft Outlook

Job description

About The Role

Interim Repairs Contract Manager - Basildon Borough Council

Basildon Borough Council

Temporary (6 months), Full Time

£600 per day umbrella

Inside IR35

Location: Basildon

Closing Date: 23rd September 2026

Essex County Council (ECC) are delighted to be supporting Basildon Borough Council in recruiting an Interim Repairs Contract Manager on a full-time basis for a period of 6 months. Please note this role is being offered on a hybrid basis, the successful candidate will be required to attend the office 3 days per week.

The Borough of Basildon is alive with opportunity and has the ingredients to be one of the most successful and desirable places in the South-East. As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent.

We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.

The Role

The interim role is within the Repairs & Maintenance department of Basildon Borough Council (BBC) client side and is responsible for ensuring that contractual obligations, service standards, costs, quality, compliance, resident satisfaction and performance targets are achieved and that value for money is obtained. The role will suit someone with significant contract management experience gained whilst in a senior repairs and maintenance role.

Key deliverables

• Ensure contractor performance is delivered in-accordance with the contract and KPI requirements
• Ensure that the contract is delivered in-accordance with financial requirements
• Ensure that works are delivered in-accordance with quality requirements, including workmanship and materials
• Ensure subcontractor controls are in place and complied with
• Act as the client-side gatekeeper to ensure that variation requests are processed and approved in-accordance with contractual requirements
• Develop and implement action plans to address areas of non-compliance
• Ensure residents have a positive customer repairs journey
• Maintain a constructive client and contractor relationship
• Ensure complaints are dealt with promptly and effectively in-accordance with the Housing Ombudsman Complaint Handling Code.

The Experience You Will Bring

• Degree in Building Surveying or a related subject
• Membership of a relevant professional body eg RICS, CIOB
• Extensive demonstrable knowledge of repairs and maintenance contract requirements, building legislation, building safety and health and safety law
• Significant senior experience of managing contractor compliance against contract requirements, including developing and implementing action plans to address areas of non-compliance
• Demonstrable knowledge of statutory, regulatory, and best practice requirements in relation to repairs and maintenance
• Good understanding of procurement and contract management requirements
• Demonstrable knowledge in the gathering, analysis, and interpretation of complex performance data
• Good working knowledge of Microsoft packages, especially Outlook and Microsoft Excel.
• Significant experience in producing and monitoring operational and assurance Key Performance Information (KPIs).
• Significant experience in producing and presenting reports to a wide range of audiences.
• Experience of working closely with resident groups.

Please note

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation.