Interim Project Manager

Williams Lea Limited; Norwich; Hybrid; GBP 50,000 - 61,000; Full time

Benefits offered by this job

25 days holiday

Private Medical Insurance

Dental Insurance

Life Assurance

Health Assessments

Cycle-to-work scheme

Job summary

Williams Lea seeks an Interim Project Manager to join our ERP migration programme in the UK. The role is a fixed-term, full-time contract until March 2027, remote with travel to Norwich, and includes duties across UAT, E2E testing, and BI reporting.

You will drive scope, timelines, budgets, and risk management, leading cross-functional teams in a complex tech environment using Hybrid Agile and Waterfall methods.

Qualifications

• PMP or PRINCE2 Practitioner certification required.
• 5+ years of technology project management experience.
• Proven track record delivering projects using Hybrid Agile and Waterfall.
• Ability to manage scope, schedule, budget and quality.
• Experience coordinating cross-functional, multi-regional resources.
• Proficient in Jira, Asana, MS Project.

Responsibilities

• Define project scope, goals, and deliverables with stakeholders.
• Develop detailed project plans, timelines, and resource allocations.
• Manage scope changes and create change management plans.
• Implement project management methodologies and best practices.
• Track project progress and publish weekly/monthly status reports.
• Lead cross-functional project teams and manage vendor relationships.
• Ensure adherence to SLAs, KPIs, governance frameworks, and security standards.

Skills

Leadership

Communication

Stakeholder management

Risk management

Hybrid Agile

Education

PMP certification

PRINCE2 Practitioner

Tools

Jira

Asana

MS Project

Job description

Interim Project Manager Salary: £55,000 per annum (negotiable) pro rated to length of the contract, plus company benefits Start date: 23rd November 2026 Location: Remote in UK with travel to Norwich (paid via expenses) Contract: Full Time Fixed Term Contract until March 2027 Shifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hours unpaid lunch break Work model: Hybrid with visits to Norwich

Williams Lea seeks an Interim Project Manager to join our team! Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI‑embbeded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes. Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global Optishore delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale. Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.

Purpose of role

We are looking for an experienced Interim Project Manager to join an in‑flight ERP migration programme during a critical stage of delivery ahead of a planned 1 March 2027 go‑live. The programme is currently in remediation and moving towards UAT and end‑to‑end testing. This role will have a particular focus on testing, including UAT and E2E, alongside reporting and BI delivery from build through to deployment. We need someone who can quickly get up to speed, take ownership of existing workstreams and maintain momentum without causing disruption to internal teams or stakeholders. This would suit a hands‑on Project Manager who is comfortable working in a complex technology environment, managing multiple dependencies and using a combination of Agile and Waterfall methodologies to drive delivery.

Key responsibilities

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Identify required skills and work with leadership to align resources.
• Develop detailed project plans, including resource allocation, task assignments, and timelines.
• Manage project scope changes effectively, creating change management plans and communicating updates to stakeholders.
• Implement project management methodologies and best practices.
• Ensure adherence to SLAs, KPIs, governance frameworks, and security standards.
• Take ownership of allocated workstreams, quickly getting up to speed on status, risks, and commitments to keep delivery on track without disruption to clients or internal teams.
• Track project progress to ensure timely delivery of agreed quality outputs.
• Monitor and proactively communicate project status, risks, and issues.
• Prepare and publish weekly/monthly status reports, manage dashboards, and participate in governance and steering committee meetings.
• Manage project budgets and ensure optimal resource utilization.
• Adapt to shifting priorities and manage multiple tasks effectively.
• Lead and motivate cross‑functional project teams, fostering collaboration and teamwork.
• Build and maintain strong relationships with vendors, and internal stakeholders.
• Ensure team adherence to documentation standards and best practices.
• Contribute to the development and improvement of project management processes.
• Take responsibility for overall project success and stakeholder satisfaction.

Personal attributes

• Delivery Continuity: Pick up in‑flight projects and portfolios, maintaining momentum, stakeholder confidence, and agreed commitments through the handover.
• Project Planning & Execution: Develop detailed project plans, schedules, and resource allocations.
• Stakeholder Management: Engage and communicate effectively with stakeholders to ensure alignment on objectives and deliverables.
• Risk & Issue Management: Identify, assess, and mitigate project risks and issues proactively.
• Budget & Resource Control: Monitor project budgets, costs, and resource utilization to ensure financial compliance.
• Team Leadership: Coordinate and motivate cross‑functional teams to achieve project goals.
• Reporting & Governance: Provide regular status updates, dashboards, and reports to senior management.
• Quality Assurance: Ensure deliverables meet agreed standards and acceptance criteria.
• Continuous Improvement: Identify opportunities to improve project management processes and practices.

Qualifications

Project Management Professional (PMP) certification or PRINCE2 Practitioner.

Experienced project manager with a proven track record of delivering projects using Hybrid Agile and Waterfall methodologies.

Minimum of 5 years of experience in technology project management.

Proven track record of successful project delivery in complex environments, from initiation to closure.

Demonstrated ability to manage scope, schedule, budget, and quality.

Ability to manage multiple projects simultaneously and prioritize tasks effectively.

Demonstrated ability to pick up an in‑flight portfolio of projects without disruption to clients or internal teams.

Experience developing detailed project plans and managing to baseline.

Track record of stakeholder management across multiple levels.

Proven ability to coordinate cross‑functional multi regional resources.

Experience with risk and issue management throughout project lifecycle.

Strong leadership, communication, and interpersonal skills.

Proficiency in project management tools (e.g., Jira, Asana, MS Project).

Strong analytical and problem‑solving skills.

Excellent organizational and time management abilities.

Using AI in your application

We're happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience. To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.

Rewards and Benefits

• 25 days holiday, plus bank holidays(pro-rata for part time or fixed term roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TVs, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

View our Privacy Notice https://www.williamslea.com/privacy-statement

Longevity driven by innovation

In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.